Resort Details
- 876 PrimeThe 876 is the hotel’s steakhouse and a firm favorite amongst our guests.
- Avenue BarEnjoy a quiet evening drink at our piano bar.
- Chill Out BarWith its beachside location, on the east side of the hotel, the Chill Out Bar is the perfect place for trying the best jerk-style roast during the day and at night it transforms into the ideal bar for relaxing in after dinner and meeting up with other guests.
- NikkelOffering a delicious fusion of Japanese, Cantonese and Peruvian cuisine served at Teppanyaki styled tables with show cooking.
- O'GrilleJamaican cuisine made from the island’s finest ingredients to be enjoyed next to the sea. During the day it is a grill restaurant where they prepare the famous jerk chicken and other Caribbean dishes.
- Rasta PastaA la carte restaurant specializing in exquisite Italian cuisine. Choose from delicious aperitifs, soups, salads, pastas, pizzas, as well as a wide variety of red and white wines. Reservations recommended.
- Red LoungeEnjoy tropical cocktails and the music carefully selected by our DJ in this modern and suggestive bar. Close your eyes and you can almost feel the warmth of the sea. Listen to the voices of other guests enjoying this trendy night spot.
- The Market PlaceOpen kitchen concept offering international buffet with areas serving salads, pasta, rice, vegetables, fish and meat dishes and delicious desserts.
- Wet BarBar serving refreshing drinks on the beach or by the pool.
- 24-hour front desk
- 24-hour security
- Accessible facilities†
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bicycle rentals†
- Children programs
- Children welcome
- Concierge desk
- 24-hour front desk
- 24-hour security
- †
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bicycle rentals†
- Children programs
- Children welcome
- Concierge desk
- COVID test onsite
- Currency exchange†
- Exercise gym
- Gift/News stand†
- Housekeeping - daily
- Ice machine
- Lobby
- Lounges/bars†
- Medical Facilities Service†
- Parking
- Pool
- Restaurant†
- Room service - limited hours†
- Smoke-free property
- Spa†
- Tennis court
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- Internet Access†
- Meeting Facilities†
- Printer†
- Telephone†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court
- Bike rental †
- Children's program
- Fitness center on-site
- Non-Motorized Water Sports †Sailing
Canoeing
Water bikes
Snorkeling (deposit required for the rental of the equipment) - Pool
- Spa †
- Tennis court
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6060 reviews
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Feb 03, 2025Detailed Review from a first time visitor
Many reviews here are from repeat guests, this was my first time here. Great resort, I will return! I travelled solo and was always treated just like everyone else. I upgraded to Premium (same as diamond club, just rebranded), and for me it was worth it. I understand for some it might not be. I enjoyed the Premium beach area with better beach beds, drinks service, and even food service at lunch (sandwiches). I ate at all three al a cartes, and they were all fantastic! There was an additional lobster dinner for Premium guests, set up on the lawn, under lights, with beautiful Cuban musicians. In addition, I enjoyed the quiet of the a la carte Premium option for Breakfast. A quiet start to the day without buffet noise and line ups (I did the buffet a couple of mornings and it was fine, also). There is also an a la carte Premium lunch option, I did this once. Premium is supposed to give you top shelf liquor but that was never noticeably different from what others were served, but I didn't care for what I was drinking. I did hear others ask, and they did get what they asked for. Other food comments, as it is always one of the biggest questions people have. The only thing that I noticed was short this last week was any sort of deli meats, ham, etc. I thought these were more common for Cuba. There was bacon every day, there were eggs every day, and I believe even butter every day. The food was all delicious. My only comment is about the Lobster, I had it three times over the week and it was way overcooked each time. However, I think that is just different cooking styles, and it was still delicious! I don't believe the resort was at full capacity, but I never asked the numbers. I always love a resort that you don't have to wake up at 5am to put a towel on a chair! Never ever was there any issue getting a beach chair at the pool, or the beach. I had a pool view room (booked a garden view) and rhe room was great. Very clean. I did have one of the older bathrooms with a deep tub that would be an issue for anyone with mobility issues (big step), but there is a counter right there and a bar to grab onto. Wifi works all over the resort, but often cuts out and needs to be signed in again. Be careful if that if you only want to use wifi. I am from Canada and used my roam from home option so was less worried about it. As is mentioned in so many reviews, the staff at this resort is truly lovely. There is a show nightly at 915pm. 24hr bar service. There is a disco (which is open way past my bedtime, lol, so I can't comment on it, but it is available). But the best is the reef out front. Maybe people come to Cuba for the beaches, but many come to this resort for the snorkelling. Sadly, much of the week I spent there the man of wars were in, and the ocean was red flagged, but I did manage to get out a couple of days. A great beach to walk, a great quiet location between Varadero and Havana. If you're looking for peace and quiet, you might love this resort also! Sunwing does an excursion day into Havana (other tour options available also). I mention Havana though, because if you have any interest in doing Havana without the tour guide you can use that tour as a shuttle. I paid $45usd for the ride to Havana and back, with about 5 hours of my own free time. Way cheaper than a taxi. The local Sunwing rep at this resort is awesome, and is super helpful. I hope I have remembered everything I wanted to write. It is 3am, sitting waiting for my next flight. I hope this review covers lots of questions people might have! Try this resort, it's a good one! I will return!
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Feb 03, 2025
Great great 🌞
What a beautiful time we just spent at Jibacoa surrounded with the beautiful people of Cuba. Lovely people at the resort and out there. Great time as usual but this experience was Even Better. Thanks a Lot for another wonderful time in our beautiful second Home.
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Feb 03, 2025
Great as usual.
Great time at my second home. Family for me. Great food AND great services. We loved the Cubana day AND the beach party. Thanks a Lot . Everything was amazing AND we Will return. It was simply our best experience ever at this hotel. Thanks a Lot for another beautiful Time.
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Feb 03, 2025
Great as usual ♥️
Always good to be here in this hotel Where we feel like We are treated like royalty. We Enjoyed so much everyday here at the hotel and We had he chanced to meet many wonderful and special people in Cuba. It was you was a magnificent experience and we really think We Will be Back here in this Little Piece of Paradise. Thank you Cuba 🇨🇺 Marian
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Feb 03, 2025It's Cuba. So there is good and a little bad.
I'll make this short and sweet. First the good. The beach and snorkling were terrific despite the presence of Man o War jellyfish. Always a beach chair available. The accommodations were fine and the grounds were tidy. The staff were very friendly. Now the bad. Really my only complaint is the food at the buffet. Poor selection and repetitive entrees. I know this is the supposed norm when going to a Cuban all inclusive. To tourists going to Jibacoa, just be aware of this issue. I would return to this resort mainly due to the excellent snorkling.
- AdvisoryA minimum mandatory hotel-imposed fee of $4.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.