Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Excelente experiencia
Muy buen espacio de relajación y de recreación, la atención más que buena y todo el orden muy bien, excelente experimencia que sin duda repetiré. Agradecer en preferencia a los trabajadores del Spa quienes son excelentes, recomendadosimos
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Spring Break Family Trip March 2025
Great hotel - beautiful pool, beach, landscaping and cleanliness. Food is good but not the best. We booked a Level Beachside Suite - so you can go to the Riviera restaurant which is the best one by far of all the restaurants. Avoid Hokkaido as you have to pay for it and the food is meh. Good value for the money IMO. The beach is also beautiful. The only annoying thing was the constant nagging by either people on the beach or the hotel people at the pool to book activities and excursions. It is literally never ending. The least Melia could do is to give us a break from this when we are at the pool!
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Excelente servicio de masajes
Muy buena la atención y la experiencia. Muy recomendable. En mi caso me hice masaje de espalda y quede muy satisfecho. Lo volvería a hacer pero ya de cuerpo completo. Muy buena la atención de las terapeutas. Un hermoso ambiente, super profesional todos
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Excelente servicio profesional
Excelente servicio, super profesional. Me sacaron toda la contractura que tenia, es sumamente recomendable. Entras y salis como nuevo, sin dolor, relado. Claramente volveria, lo recomendio 100%. Musica relajante y el aroma es muy bueno
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Amazing experience!
This was an amazing experience from top to bottom. Ericka started me off in the reception area with the most beautiful smile and warm reception. I was a bit confused about where I was supposed to be and she was very friendly and helpful and put me at ease. She made the experience more relaxing and enjoyable. Mackendy spa was very friendly and helped with the end of the service beautifully. Alejandra provided my service in most professional and skilled way. It was amazing just enough pressure and movement. The shower after the exfoliation was great! I am so pleased with the service. If you come here try to experience these three people. They made the whole experience amazing!