Resort Details

Dining
OnSite Dining
  • Cafe Soleil
    Features International dishes with a Caribbean influence. Serving breakfast, lunch and dinner. 
  • Nami Asian Bistro
    Offers 4 themed restaurants in 1 including a full-service sushi bar, teppanyaki, a Pan-Asian style infused with Latin influences and a Soba (noodle) bar.
  • Pasion by Chef Myrta
    Taste the local cuisine prepared by award winning local chef in a tropical setting with indoor and al fresco dining.
  • Tempo
    Contemporary Italian-Mediterranean cuisine.
  • Various Lounges/Bars
    - Avenue Bar
    - Martini Bar
    - CoCo Lounge
    - Wet Pool Bar & Grill
    - Royal Service Exclusive Pool Bar
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Game room
  • Gift/News stand†
  • Golf†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact hotel directly for packages & pricing.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is a children's pool on-site.
  • Children's program, onsite †
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby) †
    A 36-hole course is available.
  • Hot tub
    There is an outdoor hot tub.
  • Non-Motorized Water Sports †
    Snorkeling
    Paddle boats
    Kayaks
    Aqua-trykes
    Windsurfing
    Canoes
  • Pool
    There are 3 pools on-site. This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 3 tennis courts on-site.
On-Site Attraction
  • On-site Entertainment
    Live daily entertainment
    Karaoke
    Theatre
    Theme parties (additional fees apply)
Off-Site Attraction
  • Old San Juan
    Approximately 40 minutes from hotel. 

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2708 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Night life?

    Overall this resort was good but many quirks and inconsistencies compared to other resorts I’ve been to. The pool was pretty but always seemed like never enough chairs for people at the resort. The beach was very scenic but very small access and very rocky so swimming wasn’t great. At night there were no options for entertainment. We rented a car and left for some cultured activities. The price is not worth it at all. This is more of a 4-star hotel. Barely classifies as a resort.

    Feb 19, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great for family

    Great pools. Good beach. Great for a family. Poolside service by Ramon very good - friendly and helpful! Not a great variety of food options but fine. We would definitely come again, but maybe at a less busy time of the year. Had to get up very early to grab chairs somewhere

    Feb 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10 resort

    Such a beautiful and clean resort. Food was great, Nektar restaurant is 10/10. Staff went above and beyond to help, thank you Carlos for the amazing hospitality. Being in charge of 12 women on a bachelorette trip is not easy but he made my life so much more convenient! Would definitely stay here again.

    Feb 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excelente Hotel

    I stayed on the weekend, the truth is that I love this hotel, the tranquility it has is spectacular, I recommend it 100 percent. Excellent very clean conditions, the sparkling pool and the service at the pool is another thing if you want to have a nice strategy this is the place.

    Feb 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another great trip to the Hyatt Regency Puerto Rico

    This is one of my favorite in the world! I always look forward to returning to the beach into the pool. The staff is excellent, and the restaurants always serve up the most delicious food around. I always leave feeling so refreshed and relaxed. Thank you for another great trip!

    Feb 18, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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