At this couples and family paradise guests can enjoy comfortable accommodations and a wide variety of daily activities custom tailored for adults and children. Relax by one of the largest pools in Puerto Vallarta, enjoy delicious cuisine at the selection of restaurants or enjoy one of the fabulous nightly shows.

Location

Marina Vallarta - Beach
Guadalajara, Jalisco, Mexico - Miguel Hidalgo Intl : 209 miles
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 5 miles

Property Information

Year Built: 1989
Last Renovation: 2011
Floors: 9
Total rooms: 324

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel does not accept spring breakers.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8018 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Vacation from Hell

    The room furniture is dated, marred with scratches and missing veneer. The beds are super uncomfortable. Pillows are very old and lumpy. Bedding damp to the point of being wet. The bathroom mirror is so blemished it is no longer a functioning mirror. Bread and desserts at buffet were excellent. Remainder of buffet visually unappealing. Everything swimming in sauces that all tasted the same. Salads were good. Love Havier in customer service he's an absolute gem! He truly cares and goes above and beyond for guests.

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    terrible food, absolutely terrible !!!! always cold but plentiful.

    most beautiful resort from an ocean view standpoint, very nice people and very, very clean rooms and facility. employees did not speak much English, very helpful employees when you could understand them, we were there 3 1/2 days in January of 25 and NEVER had a hot meal, food was just ok and ALWAYS COLD. a couple of times to Mexico and NEVER again, they just do not know how to do it right. beautiful beach and close to the marina but the food will keep us from ever going back!

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Guacamole lesson

    Ana and Janet made guacamole. They did a great job! We really enjoyed the lesson. Anna was very good at explaining in English. Janet made mild and spicy guacamole. We tried both individually then separately. We decided we liked the two mixed together making it medium spicy.

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very pleasant stay, would definitely return!

    Guadalupe was very friendly at check out, asking if we had any concerns. The buffet & restaurants were all very good. Ana and Sergio in the activities department were fantastic! Pool area was very clean. We enjoyed our stayed and would definitely return.

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    No WiFi

    There is no WiFi in any given room, just promises it'll be fixed. Also, with "all inclusive" there are charges for some drinks and some services. People smoke in "smoke free" areas. Generally, service is decent, food and drinks good, territory very clean beside cigarettes butts in the grass.

    Jan 17, 2025