Resort Details

Dining
OnSite Dining
  • Akeru
    At Akeru, fine sushi meets fabulous ambiance. Guests can enjoy outstanding samplings of exquisitely prepared Japanese cuisine alongside selections from the one-of-a-kind drink menu. 
  • Arrecifes
    This international buffet has become a 'must-visit' dining establishment. Featuring a kaleidoscopic array of delicious culinary offerings, Arrecifes is the perfect option for guests seeking "a little bit of everything". 

  • Arrecifes Terraza
    Located on the terrace at Arrecifes, the snack bar acts as the perfect stop for a quick snack and fun conversation. 
  • Bites

    Whether you are in the mood for healthy salads or light fare, Bites will exceed your expectations. This fun and friendly eatery is a favorite among guests. 

  • Dos Lunas
    Translated as "two moons", this Italian trattoria fuses iconic cuisine with a vibrant sensorial experience that is hard to match. 
  • Hacienda Sarape
    Delicious Mexican cuisine meets family-friendly ambiance at Hacienda Sarape. Come enjoy a sumptuous dinner with friends or family and let the talented chefs here take you on an unforgettable dining adventure. 
  • Hippie Chic Grill
    Poolside snacks are an absolute must on any vacation. At the Hippie Chic Grill, guests can indulge on a variety of delicious light bites while spending a relaxing day poolside. 
  • Various Bars / Lounges

    - Akeru Beach Bar

    - Bites Terrace Bar

    - Coffee & Me Lite

    - Havana Cigar Bar

    - Sarape Tequila Bar

    - Sports Bar & Theatre

    - Wet Bar (swim-up bar)


On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine
  • Babysitting†
  • Baggage hold
  • Beauty shop/salon†
  • Bell staff/porter
  • Bicycle rentals
  • Children programs
  • Concierge desk
  • Currency exchange†
  • 24-hour front desk
  • ATM/Cash machine
  • Babysitting†
  • Baggage hold
  • Beauty shop/salon†
  • Bell staff/porter
  • Bicycle rentals
  • Children programs
  • Concierge desk
  • Currency exchange†
  • Doctor on call†
  • Dry cleaning†
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Internet services†
  • Laundry/Valet service†
  • Luggage service
  • Meeting rooms†
  • Multilingual staff
  • Parking†
  • Pool
  • Secretarial service†
  • Spa†
  • Sundry/Convenience store†
  • Tennis court
  • Tour/sightseeing desk
  • Travel agency†
  • Water sports†
Off-Site Amenities
  • Audiovisual Equipment†
  • Fax Machine†

† Fees may apply

On-Site Recreation
  • Children's program, onsite

    KiddO Zone: Fully supervised kid's club for kids 4 to 12 years old.


    • Kids pool with slides, mushroom fountain, climbing iceberg and swim-up kid's bar
    • Mini sunbeds
    • Playground with jungle gym and bungee trampoline
    • Video games room
    • Arts and crafts
    • Indoor and outdoor games and activities
  • Fitness center on-site
    24-hour fitness center offering yoga, pilates, zumba, water aerobics
  • Non-Motorized Water Sports
    Snorkeling gear, snorkeling tour, kayaks, paddleboards
  • Pool
    4 swimming pools
  • Scuba diving †
  • Spa †
    Sensoria Spa: full-service spa with organic treatments ($)
  • Theatre

    Nightly live entertainment

    • Professional musicians and bands
    • Mayan Theater
    • Fire & Drums show
    • DJs, karaoke, dance parties
Off-Site Recreation
  • Golf †
    Take advantage of reduced rates at several golf courses close to the resort, featuring some of the most beautiful fairways in the world.
    • Bahia Principe Riviera Maya Golf Club 8 min / 1 km / 0.6 miles
    • Puerto Aventuras Golf Club  18 min / 15 km / 9.3 miles
    • Hard Rock Golf Club Riviera Maya 34 min / 25 km / 15.5 miles
    • Grand Coral Riviera Maya Golf  36 min / 30 km / 18.6 miles
    • El Camaleón Mayakoba Golf Course 40 min / 35 km / 21.7 miles

† Fees may apply

Hotel Advisories
  • AdvisorySTUDENT / YOUTH POLICY (YEAR ROUND) -Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will not accept Student/Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student/Youth Traveler are subject to the STUDENT / YOUTH conditions.
  • AdvisoryThis hotel does not accept Spring Breakers/Student Groups.
  • AdvisoryIndividual Student/Youth Travelers will be required to pay a one-time resort fee of $30.00 (USD) per person payable directly to the hotel upon check-in. This fee is mandatory, per person, non-refundable, and is valid on a year-round basis. It is a charge paid by Student/Youth Travelers, which are defined as any guests 24 years of age and younger who are traveling without a legal parent/guardian. Please note the fee is subject to change at any time without prior notification.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian. This classification is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will not accept Student/Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:

    • Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only). Policy is mandatory, per person and not refundable. 
    • Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
    • Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.
    • Any student group traveling with guests under the age of 18 will require chaperone(s). One chaperone is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes.

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