An all inclusive resort surrounded by natural beauty.
The hotel Occidental at Xcaret Destination is an All inclusive hotel located in the heart of the Riviera Maya. Its spectacular mix of natural and cultural environments is the inspiration for enjoying an unbeatable experience.
This stunning complex has 765 rooms and suites with terraces or balconies that are surrounded by lush gardens.
It also features riverbed formations, 7 swimming pools and a private beach with soft, white sand and tropical palm trees.
Plus, the restaurants at the hotel are designed to meet the needs of all our guests. With 11 bars, including the nightclub, and 11 restaurants, guests have the freedom to choose between a snack, an informal or gourmet lunch, or a candle-lit dinner with their partner, among many other possibilities.
This magnificent resort is located near the Xcaret eco-archaeological park and offers a great day out for the family, with over 40 cultural attractions and exhibitions on Mexico’s art and tradition.
Royal Level Occidental at Xcaret Destination is a boutique hotel within the complex.
For guests looking for an even more luxurious and sophisticated experience with a private area and personalised service. Wi-Fi and room service included, among others.
Location
Quintana RooProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
25060 reviews
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Dec 19, 2024Property and staff are awesome, food is...acceptable
Our second visit to Occidental at Xcaret. The property and the staff are absolutely wonderful and why we come back. The food has always been average but acceptable, but the specialty restaurants seem to have been struggling with quality this visit. We weren't there during a particularly busy week, so I'm not sure what the issue was. The buffets were still what we expected. But the rest of the experience made that part something we could overlook.
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Dec 17, 2024OCCIDENTAL AT XCARET DESTINATION
Everything about the resort was amazing. The staff and guest were all very friendly. The scenery was beautiful. I highly recommend this place. I will be going back soon...
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Dec 17, 2024Disappointed
Would have been a great location but you have bird poop and monkey poop in the hallways, poop in the pool (unsure if it was human or animal poop), there were no daily day entertainment variety, night entertainment was lackluster and the food was either bland, undercooked, overcooked or just salty with no variety! I’m disappointed considering I was made to believe this is a 5 star resort, it sure didn’t feel like it. I napped a lot from the boredom.
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Dec 17, 2024
week
whole trip was good except the yacht experience, spa services should also be available in rooms for clients to relax and sleep after massages
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Dec 17, 2024
Occidental at Xcaret always delivers!!
We always enjoy returning to this resort for its beauty, consistent service, and amenities! It is a great value that makes coming back a pleasure!