Occidental Costa Cancun is a comfortable all-inclusive resort with beautiful Mediterranean style of 4 stars. It was built in 1994 and has been through various renovations since then, most recently at the end of 2016 in which the front desk, lobby, lobby bar, snack bar, Mexico Lindo restaurant and pool were renovated.
Just 30 minutes away from Cancun International Airport, we are located in the Hotel Zone on the Kukulcan Boulevard in the 4.5 Km, just in front of a quiet and white sand beautiful bay.
The Occidental Costa Cancún hotel faces the Caribbean Sea on the famous Boulevard Kukulcán. This 358-room hotel stands out for its quality and complete Barceló All Inclusive program that lets each guest enjoy all its services and facilities.
The cuisine at the Occidental Costa Cancún hotel stands out due to the variety on offer, thanks to the four restaurants located within the complex. It also offers a lobby bar, perfect for those who want to relax while enjoying a drink and live music. Among
its facilities and services, you can find a fantastic swimming pool, fitness center and spa, a program of daytime and evening activities, and a kids club for the little ones. In addition, the hotel offers water sports for more fun. The Occidental Costa Cancún
combines exclusivity and comfort in a privileged environment, Cancun, the Caribbean paradise of the sun, with crystal-clear waters and white sands.
316 Double rooms category
37 Double ocean front rooms category
5 Junior suites ocean front with hot tub category
Groups and conventions:
We have a convention room ideal for holding all kinds of events, as well as additional places for cocktails and / or dinners.
Location
Cancun - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12254 reviews
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Nov 21, 2024Not the best
Review of Occidental Costa Cancun I recently stayed at the Occidental Costa Cancun for four days and three nights in November 2024, and while the experience had its positives, there were definitely some drawbacks that stood out. First, the hotel grounds were truly beautiful. The landscaping was lush and well-maintained, and it was clear that the staff worked hard to keep everything clean and inviting. Throughout my stay, I noticed employees constantly tidying the common areas, which added to the overall pleasant atmosphere. The beach, however, was a disappointment. It’s small and doesn’t have the stunning turquoise waters you might expect when visiting Cancun. If a picture-perfect beach is a top priority for your trip, this resort might not meet your expectations. Unfortunately, the food was a major letdown. Most meals were below average, and it didn’t help that the hotel had limited availability for dinner reservations. Despite checking in early and trying to secure a spot, we weren’t able to dine at one of their specialty restaurants until our final night. To make matters worse, it seems the hotel alternates which restaurants are open, further restricting options. The drinks were another disappointment. While I appreciated the effort to offer a variety of cocktails, the alcohol seemed watered down. I sipped on dirty martinis for most of the trip, but I never felt even slightly buzzed—a surprising and frustrating experience. If you’re looking for an inexpensive, no-frills hotel with beautiful grounds, this could be an option for you. However, if you’re hoping for quality food, better beach access, and a more authentic Cancun experience, I’d recommend choosing another resort.
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Nov 19, 20243 stay here Love it 🥰🥰🥰
One aigain exellent stay is my 3 time here Verry clean room / AC verry cold what I like / Hot water all the time Staff are verry carefull and amazing Food is ok can be bether Only complaine this time they assigne my the room 560 this room face the show at night so is like you sleep with the show if you like me and sleep early avoid this room but front desk change me the next day and the 631 is perfect quiet confy took 3 day to feel up my shampoog and pass all my stay with broken soap dispancer even of I tell at the front desk Frist day
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Nov 17, 2024
Okay location
The hotel was very well maintained and the staff were very friendly. The location was not the best, and I would say it’s due the beach is being washed away and not the blue and green water you imagine coming to Mexico. The only thing I didn’t like was that the hotel made us wait until 3 for check-in. I’ve been to Cancun multiple times and the flights usually get in around 10/11am and we are at the hotel no later than noon, and we are always given our room assignments within the hour. Also, I specifically requested a high room location for the ocean view but got the second floor with an obstructed view from the palm trees. Other than that the stay and my trip was amazing.
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Nov 14, 2024Booked 2 rooms
They gave 2 twin beds for a couple on honeymoon. Requested at checkin but no help. Will rent different resorts next time
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Nov 14, 2024
Great experience
Smaller resort but very affordable. Can’t beat the price and the value is amazing. Staff is helpful. Breakfast buffet is plentiful, waiters especially Vanilly Cabrera, went above and beyond to make sure you had a wonderful experience. Had my drinks ready to go upon my arrival. Thank you!