The Occidental Papagayo – Adults-Only hotel is a fantastic adults-only experience in the Gulf of Papagayo on the stunning west coast of Costa Rica. Guests can enjoy both the comfort of the All Inclusive program and the exotic fauna in the vicinity. The hotel features spacious and bright rooms, designed with everything necessary for the enjoyment of guests in an adults-only environment. To enjoy the area of Guanacaste and Culebra Bay even more, there is nothing better than making the most of activities such as diving, cycling, guided tours, kayaks and many more options. You may also opt for the most reinvigorating relaxation and enjoy the fantastic pool and relax in its beautiful outdoor gardens. The hotel provides a magnificent culinary offering, including 2 international à la carte restaurants and a buffet with international food, as well as a snack bar and lobby bar with excellent views.
Property Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7691 reviews
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Dec 24, 2024Occidental Papagayo Spa
Deborah and Selvea are professionals at Occidental Papagayo Spa. Met with friendly smiles and a comforting environment. My massage, facial, and pedicure were absolutely rejuvenating. It is a truly amazing experience that allows you to simply relax. It's something I believe everyone is owed to themselves... So stop by and treat yourself to something special.
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Dec 23, 2024Please read, please save yourself from this resort
Worst stay yet, first day, not greeted. Mini bar, empty. Paid for premium, called front desk and nothing happened. Second day no water and ask for more water and was told we only get two water bottles a day. Served raw chicken, no one cared. Third day ac stopped working, called front desk even looked up the code and wrote it in Spanish. Nothing. Please read the 1 and 2 star review from a few weeks ago to a few months ago. They all mentioned the same thing the general manager responds to all but in a vague blanket statement obviously not fixing any of the issues. Hospitality is a global standard not a location or general managers standard. Do not stay here
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Dec 22, 2024Needs a major service and hospitality overhaul
As a loyal Barcelo unique member, with many stays over the last 10 plus years, though this property is absolutely stunning in its location and setting, the food and the overall attention to detail is by far the poorest I've seen, and it's definitely not a five-star by any stretch. Sadly, because of where it is located I'm sure it is difficult to attract a really good team of satisfied and appreciated workers which would go a long way. The food choices in comparison to every other property I've stayed at owned by this group are two star at best. The potential at this resort is massive, but even the guests in general were all grumbling during my 12 day stay...
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Dec 22, 2024
Yasniri Entertaiment
I had a great time at the hotel and more with Yasniri of entertainment she is incredible occidental papagayo has a great cheerleader it was very fun to observe how the other guests called Yasniri excellent charisma I did many activities with her I enjoyed the massages on the beach I saw some monkeys I loved it I enjoyed the pool
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Dec 22, 2024Birthday Getaway
There was not enough staff helping at the front desk in the lobby areas. Once we met and engaged with other staff associates in the restaurant and pool areas, the staff was excellent. Room service wasn't always available but they did make sure that we had supplies when necessary. The activities were enjoyable. The crowd was very laid back and older in age so it wasn't as I expected. Their pool volleyball is the most excitement. There is a daily activite schedule posted and on their website for your convenience. The view is amazing. Their selection of food is 50/50 depending on your choice of style. It's best to do an all inclusive because the menu is all day with drinks included, until dinner and room service is at your own cost. They also have vans that take you back and forth from your room to designated area on the resort. It was my birthday and I enjoyed going on an excursion and seeing other parts of Costo Rica. My best experience was the waterfall.