Located on the seafront overlooking the idyllic beaches of Punta Cana, this exclusive Caribbean resort features water attractions including large swimming pools, a scuba diving center, a bowling alley, a lazy river with a gentle current, ideal for relaxing and letting go, as well as a family area with a water park for children. Ocean El Faro, located in the Uvero Alto area, also has spectacular rooms, a wide range of themed restaurants, a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a full programme of entertainment for the whole family.
Location
Punta CanaProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8675 reviews
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Dec 23, 2024Unsafe and worsf resort
This place is less than a star and terrible rooms am currently staying here, i checked in and went to the room open first time, was given a nasty room where 1. Bathroom door was locked; 2. Ac was not working- see picture the technican fixing 3. Fan was not working- there was lose connection on switch were lose and safety hazardous situation. The technician fixing.. see picture 4. I tested hot water running for 10 minutes, no hot water. There is information rep, Reynoldo and Peter at the registration desk. They said you have to live what they give and no manager on duty. My strong advice, this resort should be inspected by goverment and shutdown if poasible. Do not go here ignoring this.. you will learn your lesson This is the worst place to stay. Currently there is a complaint with DR tourism and owner of Ocean El faro
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Dec 22, 2024Swim Up Suite Honeymoon
Wonderful staff and beautiful room. We loved our swim up suite! The restaurants were delicious. Lots of cats around the resort, we loved it just sharing for anyone with allergies. Really couldn’t say enough good things about the staff ❤️
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Dec 22, 2024
Ocean el Faro winter escape
We just left the El Faro resort this past week and it was a blast. The entertainment team did an amazing job keeping everyone entertained. Huge shout to to Stephany, Joel, Miguel, Santos, Gerson, Esteban and Marielys. The employees also never disappointed despite being constantly busy ensured everyone around had a drink. Shout to Luis, Stevan, Ricardo and Domingo. The food was decent particularly the steakhouse and Sakura. Overall will recommend and be back again.
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Dec 22, 2024
Excellent
From the moment we checked in to the hotel we were treated like family. The staff here work so hard and everyone we came into contact with were smily and friendly special thanks to Orquidea in the El Beso pool bar and the staff at the main lobby bar. Rooms here are huge. Our maid in block 12 did a brilliant job looking after us. Had no issues with the safes. Air con worked so no issues there. Food was plentiful and the food in the a-lacarte restaurants was good. I recommend the French and the Italian. Route 66 was good too and so was the buffet. There's plenty of choice food wise. Pools were cleaned on a daily basis and there's plenty of shade. Pool bars were great. I ventured to the lagoon part of the beach which was lovely and the sea wasn't rough. This resort is huge but the staff do a brilliant job maintaining it and they're forever cleaning. It's a nice layout and the gardens are pretty. All in all I had a fantastic stay and I definitely recommend this resort. Thanks Ocean El Faro, hope to see you again in the future and a Merry Christmas to you all xx
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Dec 21, 2024Definitely not a 4 star resort
I’m at the resort as I type this review. I will update or draft a detail review in a few days. I will never go to a mult-tier resort again. The resort has potential but fails to deliver at a four star level. The worst part of this trip and most frustrating part of this trip is the employees at the front desk to resolve basic customer service issues.