Hotel Promotions
Privilege Amenities
The privilege categories include the following amenities:

* Private check-in and check-out
* Personalized concierge
* Welcome gift upon arrival  (bottle of wine in room)
* Discounts in Despacio Spa and Dive It! Center
* International newspaper with Press Reader app
* Exclusive WiFi network
* Dinner in other hotels of the Ocean family
* Full minibar
* Discounts in Despacio Spa and Dive It! Center
* Bathrobe and slippers in the room
* Pillow menu and turn down service
* Access to Privilege Lounge with selection of coffee, tea, wine, hor d'oeuvres, and conciege service
* Privilege dining with top shelf liquors, preferential dinner reservations, 24-hour in-room dining, breakfast in bed, 1 special dinner per stay
* Privilege beach including lounge chairs, private waiter, and beach concierge
* Privilege kids: Welcome daisy kit and special daisy bath amenities.

Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 09 Dec 2024 to 23 Dec 2026;17 Mar 2023 to 23 Dec 2025
Travel Dates: 09 Dec 2024 to 23 Dec 2026;17 Mar 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Crossover Program.
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery. 

The service works as follows: 

• Guests will communicate to the Privilege Concierge 24 hours prior to outing to discovery  property. 
• Visit time frame is from 6pm to 1am, includes dining, drinks, and entertainment. 
• Transportation must be covered by the guest. 

Important Information: Groups and other restrictions may apply.
Applicable Dates:
Booking Dates: 09 Dec 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Meals, domestic and international drinks, cocktails and snacks
• Mini Bar (restock daily with water, soft drinks and beer)
• Day and evening entertainment programs
• Mini Club Daisy; day and night activities for children between 4 and 12 years old
• Teen Club; open daily from 14h to 22h for teenagers up to 17 years old

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 01 Jul 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exclusive El Beso - Adult Section
The El Beso Adults Only section, is an exlusive area for El Beso guests.  This section has the following:

• Swimming pools
• Restaurants
• Snackbar
• Large beach area
• Entertainment, such as mixology, live music and many others

Important Information:  More details will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 01 Jul 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Inclusion.
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery. 
The service works as follows: 
•Guests will communicate the Privilege Concierge 24 hours prior to outing to discovery property. 
•Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. 
•Transportation must be covered by the guest. 
Important Information: Groups and other restrictions may apply

Applicable Dates:
Booking Dates: 14 Oct 2022 to 23 Dec 2025
Travel Dates: 14 Oct 2022 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • El Mercado
    Buffet restaurant featuring international cuisine with show cooking.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Ice-Cream Shop
    A range of flavours and toppings.
  • Italian Restaurant
    À la carte Italian restaurant with terrace.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops, or barefoot. We ask that gentlemen please wear shirts with sleeves.

  • Margarita
    À la carte Mexican restaurant with terrace.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Mike´s Coffee
    Specializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot. It also has a pleasant terrace.
  • Pez Dama
    Beachside restaurant exclusively for El Beso guests, with a tropical atmosphere and Caribbean cuisine. It serves a buffet lunch during the day and an à la carte menu at night, featuring Brazilian and Peruvian specialities.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.

  • Restaurant Villa Marina
    Beachside restaurant with a tropical atmosphere and Caribbean cuisine. During the day, it serves snacks and a buffet lunch. 

    Dress rules: to ensure a pleasant atmosphere in our restaurants, swimsuits, flip-flops and bare feet are not allowed. Gentlemen are asked to wear a short-sleeved T-shirt.
  • Route 66
    À la carte restaurant specializing in American BBQ food with terrace.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Sakura
    Restaurant with Teppanyaki grill. It has a terrace with sushi bar.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Steak House
    À la carte restaurant specializing in cuts of meat with terrace.

    Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
  • Teatro
    Hotel theatre
  • Various Bars / lounges
    DISCO

    PIANO BAR

    SNACK BAR DAISY

    LOBBY BAR
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Babysitting†
  • Bell staff/porter
  • Bicycle rentals†
  • Car rental desk†
  • Casino†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • 24-hour front desk
  • 24-hour room service†
  • Babysitting†
  • Bell staff/porter
  • Bicycle rentals†
  • Car rental desk†
  • Casino†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • Medical Facilities Service†
  • Pool
  • Spa†
  • Tennis court
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact hotel directly for pricing and available packages.

† Fees may apply

On-Site Recreation
  • Bowling alley
  • Children's program †

    Younger guests can maximize their fun with the Daisy Club, which features a full program of activities for children aged 4–12. The Daisy Club is led by our team of professionals and accompanied by our mascot, Daisy.

    • Water park
    • Playground
    • Games room
    • Daytime and night-time activities
    • Music and shows
    • Minidisco with the Daisy mascot
  • Direct access to a beach
  • Fitness center on-site
    Open 24 hours.
  • Gambling †

    Casino.

  • Hot tub
  • Pool
    4 swimming pools, and a family area with a water park.
  • Spa †

    Featuring Despacio Spa Centre, the perfect venue for relaxing your mind and revitalizing your body. On-site amenities include:

    • Hydrotherapy circuits
    • Jacuzzi, sauna and steam baths
    • Beauty salons
    • Relaxation areas
    • Massage services (try our outdoor massages!)
    • Personalized health and beauty treatments (body and face)
  • Sports court onsite
    On-site, multi-sport court
  • Teen programs †
    Our Teen Club features an extensive program of sports, games and activities aimed at young people ages 13–17.  Video games are available.
  • Tennis court
    2 tennis courts.
  • Theatre †
  • Water activities †
    Our water park features a lazy river with a gentle current, ideal for relaxing and letting go. A family area, featuring a water park for children, is also located on-site. 
Off-Site Recreation
  • Diving †
    Diving excursions.
  • Fishing †
    Fishing excursions.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8941 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect relaxing break

    From the moment we arrived at Ocean El Faro the staff were very friendly and helpful. Our room was spotlessly clean and very spacious. The bed and pillows were so comfortable and the maid service was amazing . We really enjoyed being on the beach which was, regardless of other negative reviews, sandy, clean, and cleared of seaweed (of which there was little). Next to the resort is a small sandy beach with a lagoon ideal for a dip as the waves can be strong on the main beach. Food at the buffet restaurant was ideal for us - plenty of choice - and the bread (in particular the focaccia) was baked on site and delicious. The only disappointment for us was our treatment at the Italian restaurant where we were rushed. Service was abysmal and food undercooked. I can’t end this review without a huge shout out to Erika in the Lounge Bar - such a lovely lady always knowing when we need a refill!! along with Hector and Luis. Also to Nerieda in the buffet restaurant who greeted us with a lovely smile and excellent service. Fabulous holiday, wonderful staff and beautiful location.

    Mar 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good resort

    Marielys, gerson, Stéphany, wilton, marcos, Joël, they are so good staff the best staff are their!!! The shows so good the activité so good too in the morning The bar is good too ricardo, Alberto, crisel they are good The food in the stake house was so cold last night

    Mar 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome resort!

    Stayed at the Ocean El Baso (Adults Only side)for nine days in Feb. 2025, we could’ve easily stayed for two full weeks no problem. There is a separate reception building for the adult side but as we arrived late, we just checked in at the regular lobby. For any issues you can always go to the El Beso reception as it’s usually not too busy over there. We were three couples and we all had an awesome vacation. The lobby is the most beautiful lobby we’ve ever seen in all our travels. The staff are all great, take time to chat with them and you’ll have great service. This resort is huge which calls for a lot of walking. I think it’s great to get lots of walking in, since there is a lot of lazing around when you’re on vacation. There is a trolly going back-and-forth from the lobby to the beach so you can always hop in and save yourself a lot of steps. Resort is well designed with all the restaurants in the same area and the food was great. There were only three restaurants that you needed to book and we did it online early in the morning for that evening and it worked. The other restaurants were just walk ins. Japanese and Bluemoon were our 2 favourites. There are no other resorts right next to this one therefore there are not many vendors on the beach trying to sell you products. You will not see kayaks or water activities in front of this beach, which makes it kind of nice and more quiet and relaxing . The beach is not the best beach, there are waves and rocks, but there’s a nice part of the beach on the left, which is very flat water to go swimming in. Beautiful sandy beach over there. Lots of swimming pools and our favourite was the awesome lazy river which we went in everyday. We were told the mojitos at that bar were good so we tried and they were yummy. Rooms were spacious and clean. We would definitely return to this resort without a doubt. Loved it!

    Mar 01, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Review

    There was mold in the corners of the sink. There should be more tubes for the lazy river. The drinks were really good and the food was delicious! The beds were quite comfy and I loved the view from the balcony. The air conditioning was very helpful keeping us cool.

    Feb 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pampered with Privilege Services

    We arrived at the El Beso (Adult only side) of the El Faro resort. We quickly recognized the value added by upgrading with Privilege services. We were assigned an amazing butler named Joel whose resources included insuring that our desired restaurant reservations were booked, that our mini bar was topped up daily, any extra requests were quickly met, and who checked in daily that we were having an amazing vacation. It was definitely the definition of pampered. We also want to give a shout out to an amazing young man named Berwin, who treated us royally at the privilege area at the El Beso beach front. He helped us to settle in to a shaded bed most afternoons and came around with offers of drink refills even before we thought to ask. Overall the resort was amazing. We enjoyed the variety of restaurants, our favorite being the privilege Lounge in the beachfront, the pools, and the lazy River. An added bonus to the resort is the Vilas tennis academy. The pros and training provided by Angel, Matthias and Nacho and Cynthia were second to none. Great vacation, great resort.

    Feb 26, 2025
General Policy
  • Check In: 2:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. 

    The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


{{title}}