Resort Details
- El MercadoBuffet restaurant featuring international cuisine with show cooking.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Ice-Cream ShopA range of flavours and toppings.
- Italian RestaurantÀ la carte Italian restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops, or barefoot. We ask that gentlemen please wear shirts with sleeves.
- MargaritaÀ la carte Mexican restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Mike´s CoffeeSpecializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot. It also has a pleasant terrace.
- Pez DamaBeachside restaurant exclusively for El Beso guests, with a tropical atmosphere and Caribbean cuisine. It serves a buffet lunch during the day and an à la carte menu at night, featuring Brazilian and Peruvian specialities.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
- Restaurant Villa MarinaBeachside restaurant with a tropical atmosphere and Caribbean cuisine. During the day, it serves snacks and a buffet lunch.
Dress rules: to ensure a pleasant atmosphere in our restaurants, swimsuits, flip-flops and bare feet are not allowed. Gentlemen are asked to wear a short-sleeved T-shirt. - Route 66À la carte restaurant specializing in American BBQ food with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - SakuraRestaurant with Teppanyaki grill. It has a terrace with sushi bar.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Steak HouseÀ la carte restaurant specializing in cuts of meat with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - TeatroHotel theatre
- Various Bars / loungesDISCO
PIANO BAR
SNACK BAR DAISY
LOBBY BAR
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Exercise gym
- Medical Facilities Service†
- Pool
- Spa†
- Tennis court
- Wireless internet connection in public areas
- Please contact hotel directly for pricing and available packages.
† Fees may apply
- Bowling alley
- Children's program †
Younger guests can maximize their fun with the Daisy Club, which features a full program of activities for children aged 4–12. The Daisy Club is led by our team of professionals and accompanied by our mascot, Daisy.
- Water park
- Playground
- Games room
- Daytime and night-time activities
- Music and shows
- Minidisco with the Daisy mascot
- Direct access to a beach
- Fitness center on-siteOpen 24 hours.
- Gambling †
Casino.
- Hot tub
- Pool4 swimming pools, and a family area with a water park.
- Spa †
Featuring Despacio Spa Centre, the perfect venue for relaxing your mind and revitalizing your body. On-site amenities include:
- Hydrotherapy circuits
- Jacuzzi, sauna and steam baths
- Beauty salons
- Relaxation areas
- Massage services (try our outdoor massages!)
- Personalized health and beauty treatments (body and face)
- Sports court onsiteOn-site, multi-sport court
- Teen programs †Our Teen Club features an extensive program of sports, games and activities aimed at young people ages 13–17. Video games are available.
- Tennis court2 tennis courts.
- Theatre †
- Water activities †Our water park features a lazy river with a gentle current, ideal for relaxing and letting go. A family area, featuring a water park for children, is also located on-site.
- Diving †Diving excursions.
- Fishing †Fishing excursions.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8832 reviews
-
Jan 29, 2025Almost perfect!
Everything was perfect but they made me pay for transfer even when in the website it says it’s free airport transfer. The food is not bad and the service is very good. Accommodation is very good. The beach is beautiful and not so full. Muy bueno!
-
Jan 29, 2025
Hotel El Faro
The experience was great but I want to start out saying that we were scammed. We purposely booked here for the free transfer that they advertise as soon as you open their website. It’s a free airport transfer to and from the airport and they made us pay (I paid $150 just to get to the hotel) Besides that the experience was great, I thought everything was really clean. The service was amazing, every staff member I met was very nice. It was a great experience that unfortunately had a con of being scammed of the airport transfer.
-
Jan 29, 2025Relaxing vacation
This resort is beautiful and entertainment staff (Bryan) is awesome BUT there is very little service or attention provided as i’m accustomed to at all inclusive resorts - service at restaurants to bring drinks or clear tables is lacking, limited alcohol selections and no ability to make reservations easily. Food is better at buffet… don’t even bother with restaurants. Shows are below average talent. However, Rooms are clean and a/c works well!! Beach by adult only section is perfect, the rest is all waves and not swimmable. Hope this helps someone.
-
Jan 29, 2025Would not recommend this hotel for anyone wanting quiet
Hotel was big, lots of walking. The food was terrible, cold and poor quality the same every night. Restaurants that you book exactly the same. Very little staff in the Restaurants and pool bars service takes a long time and cleaning of tables even longer.
-
Jan 29, 2025
We keep coming back!
Our fifth trip to Ocean El Faro was a great one. So much so, we extended our trip an additional 5 days. Stayed 19 in total. This is a beautiful resort, but the staff is what keeps us coming back. Each year, we see many of the same employees and that says a lot about the management of this resort. I'd like to give a shout out to some of our favorite employees, the ones we look forward to seeing year after year. First off, our butler, and friend, Alexander DeLerosa. Alexander is the cherry on top of a fabulous vacation. He makes sure we have everything we need, and we are so grateful for his service. Year after year. Thank you, Alexander. We have breakfast in the El Beso buffet almost every morning, and were greeted by many of our favorite people when we arrived again this year. I am probably spelling her name wrong (forgive me) but Mariokly, Carmen, and Issac are always smiling, happy to see us and are so accommodating. We LOVE our chef friends in this building also. Our friend, the omelet chef (sorry to have forgotten his name, he is there year after year). Joel also needs to be recognized. Always smiling, always happy. The Lobby and Piano bar are our favorite places to grab a drink before dinner. We look for Hector, Carlos, or Tomas. These three gentleman sure know how to make a drink and they are so friendly and inviting. Oh, and we can not forget Luis (on the a.m. shift). I have watched Luis grow. The first time I met him was several years ago, at OBS. Luis was in training to begin at OEF. Luis has come a long way as a bartender, and we are proud of him and always look forward to seeing him when we return. Of course the beach and the pool are our favorite vacation spots! We are so well taken care of in both of these areas as well. A big thank you to Markenedy in the beach privilege section. Also, to Dauris at the beach bar! Gotta love that guy! Taking care of us "every 5 minutes!" Javier at the ElBeso pool, is a wonderful human, and Ocquada, and Naomi the servers at the pool are fabulous too! We enjoyed massages, hydrotherapy, and a lovely pedicure at the spa. I forgot the receptionist name, but she is a sweetheart and is always so accommodating. Let us not forget our favorite entertainer from the Blue Team.... Wanda. We love seeing Wanda back again. She is so much fun, keeps everyone laughing, and makes everyone feel included. Just a couple of things that we would like to see improved for our next trip in 2026. The beds, and chairs in the privilege section closest to the lagoon are in need of an overhaul. I know they take a beating with the sun and rain and it looks like it. We weren't crazy about the new check in procedure. Standing in line at the desk as a privilege member wasn't great. We enjoyed having a place to sit where we were brought a cool towel and beverage. The process was quick, but seemed less personal. As members of H10 Premium we use, and enjoy our benefits very much. We look at Ocean El Faro as a second home for the bitter cold months, and we will continue to return as we see improvements each year we return. Hasta el ano que viene mis amigas! Que Dios los bendiga.
- Check In: 2:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.