Hotel Promotions
Privilege Amenities
The privilege categories include the following amenities:

• Welcome Privilege gift and Daisy kit for Kids
• Welcome bottle of wine or Chef's selection
• Privilege Lounge
• Concierge & Service
• Dining Privileges; preferential table in all a la carte restaurants, 24-hour a la carte room service
• Privilege Private Pool & Beach with exclusive sun loungers, Balinese beds and private waiter service

Important Information:  More details and redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 10 Dec 2024 to 23 Dec 2026
Travel Dates: 10 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Inclusion.
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery. 

The service works as follows: 

• Guests will communicate the Privilege Concierge 24 hours prior to outing to discovery  property. 
• Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. 
• Transportation must be covered by the guest.

Important Information: Groups and other restrictions may apply
Applicable Dates:
Booking Dates: 13 Oct 2022 to 23 Dec 2026
Travel Dates: 13 Oct 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Breakfast, lunch, dinner, domestic drinks, cocktails and snacks
• Mini Bar (restock daily with water, soft drinks and beer)
• Free WIFI in all areas of hotel 
• Non-motorized water sports
• Day and evening entertainment programs
• Daisy Mini Club; day and night activities for children between 4 and 12 years old
• Teen Club; open daily from 14h to 22h for teenagers up to 17 years old

Important Information:  Redemption information will be provided by the hotel at check-in. 
Applicable Dates:
Booking Dates: 29 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exclusive El Beso - Adult Section
The El Beso Adults Only section, is an exlusive area for El Beso guests.  This section has the following:

• Swimming pool
• Restaurant
• Snackbar
• Large beach area
• Entertainment, such as mixology, live music and many others

Important Information:  More details will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 01 Jul 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Amaranto Restaurant
    The Amaranto Restaurant features buffet-style offerings which include a variety of international cuisine. Show cooking is on fully display here, as well as showcases of unique culinary offerings from around the world. Guests can also enjoy a wide array of theme nights. Amaranto Restaurant is open everyday for breakfast, lunch and dinner.

  • Bluemoon Restaurant
    Romantic, à la carte restaurant serving signature cuisine. For guests aged 18 and over. The breakfast service at the Bluemoon Restaurant is exclusively for guests of El Beso and the à la carte dinner service is available for all the resort’s adult guests. 

  • La Locanda Restaurant
    An a la carte Italian restaurant, La Locanda offers a delicious variety of traditional pastas and sauces, as well as a wide range of Italian wines specially selected to accompany the dishes on the menu.

  • Margarita Restaurant

    Margarita Restaurant features an a la carte menu which includes an extensive selection of Mexican dishes.


  • Mike's Coffee
    Specializing in tea, coffee and cakes, Mike;s Coffee also offers a wide range of smoothies and malted beverages, ideal for cooling down on a hot day.

  • Pez Vela Restaurant
    At Pez Vela, guests can enjoy a la carte dining beach-side, basking in the warm, tropical atmosphere and unique Caribbean
    flavors cooked up by our chef.

  • Route 66 Restaurant
    An American-style a la carte restaurant with a 1950s and 60s atmosphere and an amazing food truck. Specializing in hamburgers, barbecue and more.


  • Sakura Restaurant
    An oriental restaurant with Teppanyaki grills.


  • Steak House Restaurant
    An à la carte restaurant specializing in grilled meats.


  • Various Bars & Snack Bars
    Ocean Riviera Paradise also has 3 Snack Bars located in the pool area, 5 Swim-Up Pool Bars, 1 Beach Bar, 1 Piano Bar with live music, 1 Lobby Bar, 1 Sports Bar and 1 Daisy Snack Bar with drinks and snacks that kids will love.


  • Villa Marina Restaurant
    This buffet-style restaurant serves international cuisine and offers show cooking that spotlights different culinary
    corners of the world. Theme nights will also entertain and delight guests. Located in the pool area, Villa Marina is open everyday
    for breakfast, lunch and dinner.

On-Site Amenities
  • All-inclusive meal plan
  • Babysitting†
  • Car rental desk†
  • Casino†
  • Complimentary wireless internet
  • Currency exchange†
  • Exercise gym
  • Free parking
  • Laundry/Valet service†
  • Medical Facilities Service†
  • All-inclusive meal plan
  • Babysitting†
  • Car rental desk†
  • Casino†
  • Complimentary wireless internet
  • Currency exchange†
  • Exercise gym
  • Free parking
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Meeting rooms
  • Outdoor pool
  • Shopping mall†
  • Spa†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Bowling alley †
  • Children's pool
  • Children's program †

    The Daisy Club offers entertainment for children between 4-12 years of age. Activities are organized by our team of professionals with the help of our mascot, Daisy. Children activities include:

    - Children's water park (weight limit: 180 lbs.). 
    - Playground.
    - Games room and bowling alley.
    - A variety of other fun opportunities such as pirate day, aqua kids, eco-day, kid's Olympics, music quiz, kid's shows, kid's party, dancing games, and mini-disco with our mascot, Daisy.

  • Diving †
  • Gambling †

    The on-site casino offers slot machines, black jack, and Texas Hold'em. The casino hours are 6pm to 2am daily.

  • Motorized Water Sports †
  • Nightclubs †
  • Non-Motorized Water Sports †
  • Pool
  • Shopping †
  • Teen programs †

    Teen club offers a range of games and activities geared toward teenagers between 13-17 years of age. Examples of popular activities include:

    - Video game area with PlayStation & Xbox consoles.
    - Film screening room.
    - Table football,  mini pool, board games, beach volleyball, beach football, etc.

  • Theatre †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 15573 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous Family Holiday

    Travelled from UK as a family of 5 (aged 50-20) with TUI. We all stayed in the Eden block, 3 next door rooms, after I emailed them requesting this. Clean, friendly, great food choices and the beach was lovely too. We were not privilege so cannot comment on that but didn’t feel we missed out. Rooms large and clean, and drinks refilled in fridge every day, we left tip every day for cleaner and drinks supplier. All restaurants were good, we each had our favourites, and didn’t have a bad meal once….some people commented it was a shame no food served around the pools, but I think the reason for this would be to stop the wildlife sneeking in and taking leftovers! Having said that, the wildlife is amazing to see but I wouldn’t fancy them taking food while I was lying relaxing on a sunlounger! Entertainment in the evening is spread out over different venues: theatre, plaza and lobby bar, there is always somewhere to grab a cocktail! We did the turtle/ruins/cenote trip and it was great fun, but very hot at the ruins! We also grabbed a taxi from the lobby to 5th Ave and the local Walmart too…there is a 7/11 just 10 mins walk from the hotel too which was a lot cheaper than the on-site shop. Highly recommend this place for absolute best value for money.

    Feb 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent gym

    Gym service is excellent equipment is new and clean. Ricardo fitness pro is super nice helpful also a very nice outdoor CrossFit gym u must be 18 or older but there super nice here highly recommend u guy check it out. My room is also super nice with a beautiful view, also highly recommend the blue moon restaurant here the cuisine in incredible

    Feb 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very friendly staff be prepared to walk

    The staff was extremely friendly and food was very good. Drinks and bartenders took very good care of us! Francisco and Pablo at Eden pool were great! Be prepared for a lot of walking. Wildlife was cool. Just wish there was more breakfast and lunch options along with a snack bar would have been ideal closer to ocean and pools.

    Jan 30, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great vacation.

    Food had great flavor. Wait staff were amazing, especially at the pool. Monkeys were cool to see every day when going to breakfast. Main down fall was only one buffet, we had a longer walk to everything based off our hotel room, and the pool lining was made of rough material - not ideal when playing games in pool. Overall had a great stay.

    Jan 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Worthy Vacation, great experience, above expectations from staffs weather concierge/butler to house and grounds keepers.

    Another great experience we have. It exceeded our expectations. No complaints aside from maybe they can have more entertainment. The staffs are excellent and so accommodating, it doesn't matter if you are a a premium members (which we are) or just regular, they treated everyone the same. However, the perks we have as a member is beyond imaginable. We have our own butler XAVIER who takes care of us almost 24/7, he is such a wonderful concierge and will for sure requests for him in our future visit. We also doesn't need to get up early to save a chair whether at the beach or pools, they takes of us well. MIGUEL at premium/ privilege beach butler as well as Ayda and Nelly (beach waitress) done beyond what the job requires from them, so as ALEXIS, ADOLFO, NOVELITO, DAVID, ITZEL and all the waiters at the Privilege lounge THEY ARE THE BEST 👌, always happy to see us and go above and beyond. A little respect goes a long way. Room service, lobby and pool bar are great. If you're a coffee lover, OCEAN HOTELS are known for Addicting MIKE'S CAFE, from specialty coffees to different kinds of cold sandwiches, desserts and pastries. Golf cart drivers are so friendly, accomodating and comes at least every 5 mins, just in case you hate walking. In addition, the grounds and house keeping are such wonderful people and really clean too. Again, I cannot elaborate more how we love our stay, they treat everyone with above respect, kindness and compassion. Seems like what comes around goes around in this resort, we made so many new friends from around world, specially Canadian and Americans. BEST VACATION 👌🙌❤️

    Jan 30, 2025
Hotel Advisories
  • AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

    General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

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