Óleo Cancun Playa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3098 reviews

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  Amazing spa

  We had an amazing stay at Óleo Cancún Playa, but the highlight of my trip was definitely the spa experience! From the moment we walked in, the atmosphere was calm and inviting. Isabel and Usiel were absolutely incredible—professional, attentive, and truly gifted at what they do. My massage was one of the best I’ve ever had. If you’re visiting Óleo, do yourself a favor and book a spa treatment with them. Highly recommend!

  Mar 09, 2025
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  Came for the beach - was not disappointed!

  My partner and I came here specifically for the beach. It was amazing! Kevin was also fantastic - smooth check in and check out. Shout out to Dj Chocolatte, we had a blast at the pool! And shout out to the staff by the pool for keeping drinks flowing! :D

  Mar 03, 2025
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  10/10

  We absolutely loved it here. My partner and I are going to come back (God willing) next year or sooner, we enjoyed it here that much. The service was amazing, the staff is very friendly and welcoming, and the food was also amazing. Thank you to Charlie, Jose, Roberto, Kevin, Efrain, Erika, Felipe, Berna, Armando, Wenceslao, Vane, and a very special thanks to Gregorio, who always made sure our in-house dining experience was always to our liking. Without these people, the experience would not have been the same at all. Thank you to everyone for the amazing memories that will stay with us forever! Kevin & Alejandra

  Mar 02, 2025
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  Remarkable Staff!

  A fantastic two weeks at Oleo. Resort is small but still has lots of energy and fun going on throughout. While rooms could use a little love and updating, the attention and service from the staff makes this a wonderful spot to stay! The beach is clean, accessible and the lifeguards are beyond attentive. The pool bar has a great vibe with music and activities throughout the day. The food is fantastic and the variety is amazing for a smaller resort. The lobby bar is where it is at for nightly fun and outstanding service from guys like Gerry and Fernando; they made each evening a blast and always had a smile on and were ready for a good time. Resort is also a short and cheap over ride to anything you need as well as being on the pickup and dropping list for all excursions. Staff here are committed to making sure you enjoy your stay and I can’t thank them enough. Definitely recommend and will be back!

  Mar 01, 2025
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  Another Nice Stay and Some Feedback

  This is the second time we have visited Oleo. Very happy with our return stay. The hotel has a beautiful stretch of swimmable beach. The rooms are clean and comfortable. This is a boutique hotel, which my family appreciates: less people, less noise, and a more relaxed vibe. We did not experience issues with noisy patrons during the day or night. Relaxing days on the beach. Quiet, restful sleeps! The staff are welcoming, helpful and accommodating. Spa is great. Food is good with lots of selections to vary from day to day. A big thank you to all of the staff that made our stay memorable. A special acknowledgment to the staff at Hakka (Chef Otalia, Olan, Esteban, Marcelino), who made suppers delicious and went out of their way to ensure we enjoyed ourselves and accomodate our gluten-free needs. A bit of constructive feedback: management must be aware that guests take up beach chairs early morning and go about their morning routine, without concerns for others, so it would be helpful to have management monitor this situation. Perhaps have management or front staff walk through the beach after 8 am, to see what I’m referring to. It should not be up to wait staff to deal with this behaviour, while trying to accommodate other guests or perform their duties. Though their efforts are greatly appreciated, they can’t fix it. Your hotel is too small to accomodate behaviour that is common in very large resorts. Hope you take time to consider.

  Feb 27, 2025