Resort Details
- Bugambilias
Our typical Mexican menu delights even the most demanding palates. Choose the Mexican country atmosphere of Bugambilias, and discover real Mexican flavors.
- Flamingos
Enjoy daytime snacks at this poolside swim-up bar & grill. Come back for dinner and enjoy a delicious BBQ buffet.
- Lobby BarBar serving top-shelf brands.
- MomonohanaTap into your Zen state and enjoy delicious Asian dishes. Scrumptious and decadent main dishes as well as desserts are waiting for you at Momonohana.
- Room ServiceAs part of our all-inclusive offerings, you can indulge in a full menu of in-room food and beverage selections at any time. Our dedicated staff is ready to serve you in the privacy of your own room, ensuring that all meals, no matter what time of day it may be, are delivered quickly and beautifully presented too.
- Turquesa
By offering poolside continental breakfast guests can enjoy the relaxing morning sun and a satisfying morning meal. There is a breakfast and lunch buffet and A la carte dinner. Enjoy delicious Italian dishes and satiate your pasta cravings.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Exercise gym
- Gift/News stand†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant
- Room service†
- Safe deposit box†
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Internet Access†
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Visit www.weddings.palaceresorts.com for more information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKid's Club offers supervised activities.
- Fitness center on-site
- Motorized Water Sports †
- PoolThere are 2 pools on-site including an infinity pool. This property has swim-up bars.
- Spa †
- On-site EntertainmentTheme parties and shows nightly.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5563 reviews
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Dec 13, 2025Another Great Palace Resort Vacation
Beautiful location over looking the ocean. The atmosphere is relaxing, but there are plenty of sites and experiences on the island for you if you like. Rooms are clean, spacious and comfortable, all with ocean views and stocked refrigerators. Food quality is excellent and plentiful. There are never ending drinks whether you like varieties of coffee, soda, wine or bars drinks. Room service is 24/7, always delivered quickly with friendly service. Even though it's a family resort, the noise level was low even near the pool. Every staff member goes above and beyond to make your stay memorable.
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Dec 12, 2025
Love Cozumel Palace!
Enjoyed the entire experience! Great staff, great guests, and great food! We love Victoria at Momo! Emmanuel and Perla were fantastic at the pool! And Martha was fantastic for our morning start! Mildred did great with our agenda and Alex with our questions. Pool volleyball games, gym, activities, spa treatments, diving, snorkeling, and a coffee shop. A great place to get away and relax.
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Dec 11, 2025
Cozumel dinner experience
Our waitress Carmita was the best we have had ever at a palace resort. The whole staff was warming and wonderful. We are booking a week here very soon again.
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Dec 11, 2025
Incredible experience again.
First off I’d like to say that I’ve come to this resort several times and it only gets better and better than the entertainment staff with Charlie Moises, Ozzie, and all the girls. It’s been a fantastic experience all around Ivan and the restaurant and everybody that works with him is amazing ! Everything is clean and pristine. The staff is incredible and will come back here every single time. We have so many friends over the years, which keeps us coming back year after year. It’s a hidden hotspot.
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Dec 10, 2025
Fantastic Argelia at Cozumel Palace Spa!
I had the pleasure of booking multiple spa services—facials and massages—during my stay at the Cozumel Palace Resort using spa credits, and my very first experience was with Argelia. From the moment we started, I knew I was in expert hands. She delivered an incredible Swedish massage and a deeply effective deep tissue massage—an impressive skill set that made each session exactly what my body needed. Her facials were equally outstanding, leaving my skin refreshed and glowing. I was so impressed that I specifically requested her for all my remaining treatments that week. Argelia is absolutely fantastic, professional, and attentive, and her talent truly stands out. If you get the chance to book a service with her, don’t hesitate—you won’t regret it!
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed