It's one thing to stay at the beach. It's another thing entirely to go beyond it. Palafitos Overwater Bungalows surround you with the sapphire serenity of the Caribbean. Gently lapping waves both beckon you for a swim and lull you to sleep every evening. Experience the ultimate in Riviera Maya oceanfront luxury.
Between the lavish accommodations, Gourmet Inclusive® dining, and unique experiences, you'll have everything you need to drift off into vacation nirvana. Explore all the tempting highlights from our resort, and start planning your stay in paradise.
Property Information
{{title}}
Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
665 reviews-
Excellent service
Gus, Alex, Marco, Haza, Mizael, Josue, and Kevin took great care of us. Very fun and professional. All have great personalities and very witty! We appreciated them very much! Had lots of fun and had tons of great activities for us to participate in. 10/10 would recommend!
-
Salsa by the pool
The guys from the entertainment team were the best. I love dancing and they taught me salsa steps and turns, which was super fun.Gus, Alex, Masco, Osvaldo, Haza, and Kevin were super sweet, very fun, and made it the best experience. I am very grateful!
-
Sweetest service
So sweet and amazing! Much better than other resorts. This team below is the best!! So kind and so much fun. Always ready to help. I was staying somewhere else and glad I came here instead. It was so great all around Osvaldo Alex Gustavo Dj chris!!
-
Extremely relaxing vacation.
Incredible service, food, and overall experience. The staff goes above and beyond at every opportunity from bars to beach and housekeeping. Great swimming right off the room and saw many fish and stingrays under the bungalow during the stay. Can’t recommend enough.
-
Review of staff
Gustavo, Alex Oswaldo, hazza DJ Chris. The staff is incredible! Lots of entertainment! They go out of the way to make your visit special! The meals and the drinks are incredible! Try all the restaurants, things you would normally eat are amazing! The view here is spectacular! The ocean, the beach, the hammocks, swings, cabanas! A great place to come and relax and enjoy the view. Meet new people! We made a lot of fun memories, laughing, singing, dancing.