Location
Montego Bay-BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16511 reviews-
A dream
Superstar ( Vidal) is the best bartender here for sure give him a raise. And I’ll be coming back, he has the best energy to all of he’s customers and makes the best drinks for sure. If you don’t give him a raise or a bonus for he’s the best bartender here for sure
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best place to travel
best place to have a great time. all the bartenders are great but Vidal (superstar) is by far the greatest. always in a great mood and gets the crowd going with his dance moves. he deserves the best in life for being a great man. one love for jamaica and their people.
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Great Family Vacation at the Grand Palladium!
Wonderful family vacation over Winter vacation. Beautiful location and Grounds. Wonderful food at every restaurant (A La Cartes as well as buffets) - Not sure what the naysayers are talking about? Truly a very relaxing time at Grand Palladium! Highly recommended!
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Pls do yourself a favor and don’t go
The worst resort I’ve been to. Where do I begin: 1) service - poor, uncaring at best, unresponsive 2) I called the front desk many times - not even once did they answer 3) restaurant reservations: it doesn’t matter if you make a reservation- they won’t respect the time because “others have reserved “ : the logic is lost on me, we also made a reservation 4) food - buffet is bad - especially bad 5) food - the jerk chicken hut runs out of chicken (not a joke) around 130pm (rush hour) and takes an hour to reopen 6) rooms - old but ok 7) cleaning - they took our towels multiple times and didn’t return them - because they ran out 8) it took us 3 days to be able to speak to a manager - that too was useless - no answers not solutions 9) we are still waiting for the resort app to work … I guess we will keep waiting 10) breakfast : show up early or otherwise they run out food 11) we’re in Jamaica - yet very little fruit - pineapple, orange and grapefruit - no bananas , mango, papaya
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Expensive disappointment
Maximum price for sure and minimum service . iE ailwynn the supervisor of the pool bars refused to serve champagne !! And the general manager hides himself as usual !! At least in a motel 6 you can talk to a manager. All pretty but the service is poorly delivered full of excuses.