The Palms Turks and Caicos - European Plan

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1521 reviews

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  Turks and Caicos...a gem!

  The Palms. What can I say about this property? It's PHENOMENAL! When you first drive up, the open lobby area is stunning. The furnishings are well done with the front and concierge desks set at the sides so you can see straight through to the large and lush main courtyard. The staff, whether front desk, room service, wait staff, grounds keepers, bartenders, the bell-hops and beach area assistants were always pleasant and available. I must give a shoutout to Jane, Lillianne and Nadia. Jane was the hostess at our included breakfast meal and she was delightful! Always smiling and welcoming. Lillianne was out housekeeper for most of the time we were there and our suite was spotless. She was the sweetest. And Nadia. She did our nightly "turndown" service. I met her the first night and each night we gabbed about something new. She always gave us a couple of extra chocolates too...which my hubby LOVED! At breakfast, it was held at the Breakfast Garden. A lovely outdoor area. There are many choices from cereals, eggs, bacon, oatmeal, assorted fruits, breads/muffins and an omelette station. Plenty and yummy to choose from. The 2 restaurants were fantastic. Si SI is a casual outdoor restaurant with lighter meals with quite a bit to choose from. The bar at SI SI was our favorite. From the pictures of it's beautiful rattan covering which makes it a stand out. Parallel23 is a stunning restaurant that is a bit more formal with delicious gourmet meals and desserts. The pool is beautiful. It's large and beautifully shaped with plenty of seating around it. There's also a pool bar inside the pool! All the grounds are landscaped so nicely and kept in immaculate condition. Now, on to our room. We stayed in a 1 bedroom oceanfront suite. One word, STUNNING! from the entrance that is tiled beautifully, through to the bedroom with a really comfy bed, a bathroom to die for with double rainshower-like heads, huge soaking tub ( which I took advantage of 2x), large double sink vanity and private toilet room. The living room area was a nice space and had plenty of seating. The only thing that wasn't comfy, was the sofa. But, it was the only thing out of our trip that wasn't 5 star! So, not bad at all. There's a large dining room table that seats 8 and a fully equipped kitchen with Viking appliances! The decor is vintage French decor. Not my husband and my usual taste. But, it was just lovely. And lastly, the wood trim moldings are awesome! The suite is really just a beautiful place to stay at. The whole property was rehabbed 6 months ago. So, you're in for a treat if you stay there. The beach with its powder-like sand is a pleasure to just chill out at. The water is turquoise and refreshing. There are plenty of water activities. We also enjoyed a sunset cruise which was one of the highlights of our trip. There are plenty of taxis to take you around or you can hire a private service company. Now, it is one of the most expensive trips/islands we've taken due to the mandatory 15%-18% service fees (for waitstaff, spa services, etc) and 12% government tax. I am a big tipper. So, I tipped housekeepers, waitsaff. bartenders, bellhops, and taxi drivers regularly. However, those are mandatory throughput the Turks and Caicos. Not just at The Palms. In closing, if we ever visit the Turks and Caicos again, we would not hesitate to stay at The Palms again. In fact, we'd definitely stay there again. We couldn't recommend it enough. Enjoy!

  Mar 10, 2025
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  Family Lunch After Church

  Clean and relaxing beachfront ambience, healthy food with gluten free options, soothing music, family friendly, affordable menu options, free spacious parking, wheelchair accessible, disabled parking available, professional and friendly staff.

  Mar 09, 2025
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  Beautiful property on pristine blue waters of Turks and Caicos, where all your needs are taken care of.

  I am not sure where to start! The Palms is a beautiful, well maintained property. Green canopy with such beautiful landscaping and flowers. We stayed in lower lever ocean front 1 bedroom. I was pleasantly surprised at the size, quality and beauty of our unit. Could see the ocean, probably a better view from 2nd floor, but the trade off was we could walk into our unit from the beach patio door, which made it convenient and a good trade off in my opinion. The staff was beyond amazing to us. Remy, Clive, "Oats", Arlene and Daisai (not sure of spelling) were all so kind and went above and beyond for us. We ate at both restaurants for our entire stay and never had a bad meal. Servers were all very attentive. We felt very safe, property had security that was present. Beach is well maintained, and well staffed. Went on a 1/2 day private boat excursion to snorkel, Pine Key sand bar and Iguana island. It was worth every penny! Highly recommend this property if you're looking to relax on the pristine blue waters of Turks and Caicos and have your every need taken care of. We hopefully will return again soon:)

  Mar 04, 2025
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  Beautiful hotel with great service!

  Friendly and attentive staff both at the front desk and at breakfast! Emilienne and Arlean took great care of us every morning! The Spa was great, though pricey and the pool area was spacious and beautiful. Also enjoyed eating at Parallel 23. Highly recommend this hotel.

  Mar 01, 2025
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  Great food and service

  The Palms at Turks and Caicos is amazing! Jane at SiSi was an amazing hostess and waitress! The meal and view were awesome. We had an amazing dinner ocean front with great drinks and wine too! Thanks for everything Jane! The atmosphere and bar are fun too!

  Feb 24, 2025