All-Inclusive

Paradisus La Perla Adult Only - All Inclusive

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5 Star Rating

Cancun, Mexico (CUN) : 60 miles

Paradisus by Meliá is a one-of-a-kind Destination Inclusive® luxury resort brand. One which provides guests with a genuine immersion into the culture of each of its destinations. Our customers may enjoy an adult-only upgraded experience at The Reserve or an extraordinary family get-together at Nikté - in our resort - with countless activities for everyone. Unparalleled hospitality, flawless service, extraordinary food, tailored wellness programs and adventure within nature, our bespoke experiences thrive on human connection.

Destination Inclusive® Luxury Resorts

Every property is shaped by its destination. We believe that blending luxury with local culture and nature - is key - in order to deliver our guests a truly unique experience. In each of our resorts, our guests will be able to enjoy local entertainment such as local immersive tours with local guides that will allow them to discover a handpicked selection of our destinations’ best. As well as natural routes tours & adventures, regional events and parties, dining out experiences, masterclasses and tastings, local shopping and cultural tours, crafting workshops and even volunteering activities.

Property Information

Year Built : 2011

Last Renovation : 2011

Floors : 3

Total rooms : 394

5a Avenida, Playa del Carmen, QR, 77710, Mexico

Hotel Promotions

Free Perks – $50 Spa credit per room per stay to use on treatments of 50 mins or more. Luxury Extras: Welcome local amenity, 25% Spa Discount, and more. Non-Refundable Rate. No Cancels/No changes. Roulette Room. Receive $200 in Resort Coupons.

Resort Details

Dining

OnSite Dining

Bana
Contemporary Asian dining experience features separate entrances for adults and families, stunning Japanese Tatami mat flooring and distinct areas in which to savor Asian fusion cuisine, Teppanyaki tables and an adults-only sushi bar.
Fuego
Latin fusion gastro bar treats diners to spicy ceviche and a raw bar in a trinity of dining options; a romantic private dining room, a divine outdoor terrace and an air-conditioned restaurant.
Hadar
Adults-only international lunch and dinner buffet delights with sumptuous show cooking and on-the-spot fresh-squeezed fruit juice area.
LA PALAPA
Exclusively for The Reserve Adults Only guests. Treat yourself to deliciously prepared international cuisine throughout the day under a beautiful palapa that offers spectacular views. Luxuriously adorned with rich woods and deep blues, La Palapa boasts a casual yet refined ambience.
Mole
Mexican contemporary cuisine starring a special "Live" quesadilla area "Tres Marias" style! Diners have three romantic options: private-room dining, air-conditioned restaurant and balmy outdoor terrace.
Naos

Everyone is welcome to this sumptuous International lunch and dinner buffet featuring show cooking and on-the-spot fresh-squeezed fruit juice area.
Olio
Exclusive restaurant with swim-up bar—Olio serves breakfast and lunch for The Reserve guests, and a Bistro dinner for all. Treat yourself to delicious pasta dishes, juicy cuts of meat or aromatic pizzas in this authentic trattoria, as you bask in the sun by the pool smothered in lush greenery.
SAL STEAK CAVE
Meat lovers delight in mouthwatering meat dishes prepared with the most innovative grilling techniques. Delight in top choice meat cuts seasoned in exciting styles from the around the world, including Josper, Rodizio, Argentinian and American Grill. Top it off with a menu of innovative drinks like Raspberry Milk Punch or Smoking Bloody Mary. Truly an exhilarating dining experience.
Sunset Grill
Snack bar, grill and wet bar.
The Grill
Mouth-watering selection of Paradisus Natural salads headline the dinner menu at this Italian-Argentinean grill with a wood-fired pizza oven featuring an outdoor terrace. Becomes a late night snack bar after "Hadar" closes.
The Market
Mouth-watering selection of Paradisus Natural salads headline the dinner menu at this Rodizio grill starring a wood-fired pizza oven and lovely outdoor terrace; becomes a late-night snack bar after "Naos" closes.
Various Lounges/Bars
- Red Lounge
- M Bar
- Toji
- South Avenue
- Blue Agave
- North Avenue
- Swim up Bar
- Gabi Club Bar
Vento

Distinctly Mediterranean dining experience offers dining variety on palm-filled outdoor terrace, private party dining room, and air-conditioned restaurant.

On-Site Amenities

24-hour front desk
Baggage hold†
Bell staff/porter
Bilingual staff†
Business services†
Children not allowed
Concierge desk
Doctor on call†
Elevators Not Available
Exercise gym†
24-hour front desk
Baggage hold†
Bell staff/porter
Bilingual staff†
Business services†
Children not allowed
Concierge desk
Doctor on call†
Elevators Not Available
Exercise gym†
Golf, Offsite†
Housekeeping - daily
Internet services†
Laundry/Valet service†
Meal Plan Type: All Inclusive
Pool
Restaurant†
Room service†
Safe deposit box†
Spa†
Tour/sightseeing desk
Wakeup service
Water sports†

Off-Site Amenities

Business Services†
Internet Access†

† Fees may apply

On-Site Recreation

Direct access to a beach
Fitness center on-site †

State-of-the-art equipment:

-Resistance machines, including Kinesis®

-Recumbent bikes with backrest

-Climber, ski machine, elliptical, treadmill

-Rowing machine

-Weights equipment

-Free weights

-Multifunctional room with spinning equipment

-Studio classes, including Pilates, yoga, spinning and aerobics

-Wellness classes

-Massage classes

-Personal trainer sessions available
Motorized Water Sports †
Non-Motorized Water Sports
Pool

There are 4 pools on-site.

Bali beds are an additional charge ($).
Spa †

Welcome to an authentic temple of rest and revitalization in the heart of Paradisus Playa del Carmen.

YHI Spa is a full-service, indoor spa—8,509 sq. ft. (791 m2) of pure relaxation. Treat yourself to body and facial treatments created with Mexican honey, local ingredients and essential oils, and a host of services that will help bring out the very best in you.

-Extensive menu of facial and body treatments.

-Aromatherapy with essential oils and plant-based products.

-22 massage cabins (14 indoor, 2 outdoor, 6 on the beach)

-Hot-stone treatments

-Sports and relaxation massages

-Hair waxing

-Beauty salon

-Pedicure and manicure

-Spa Boutique with wide range of stylish “athleisure” wear

Off-Site Recreation

Golf †
Golf course located within a mile of property.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

A simple “picture perfect” vacation at Melia Paradisus Playa del Carmen

We want want call it a “picture perfect” vacation. From arrival to the last day, our 5 nights stay at Melia Playa del Carmen were spectacular. The cleanliness, the food quality, the tranquility. The kids activities, water park and pools. We simply had a wonderful vacation. Thanks to Miriam, and Adriana mostly, your attention to little details were amazing. All other staff at restaurants very professional. Definitely we will be back and recommend. Family concierge was full but that did not stop all the attention guests demand.

Mar 29, 2025
Good for little kids

We liked the Naos restaurant. Angel, Valentina and Luis took really good care of us. They were attentive, friendly and great with our kids. The pools are fun for kids (pirate ship and aqua fun zone). Family concierge is worth the money Great house keeping at least twice a day.

Mar 28, 2025
Disruptive Thursday night

Not happy as a wedding party is allowed to continue playing loud music until 11pm tonight on the family side of this resort namely the Paradises Playa del Carmen. It’s a Thursday night and many families surround this part of the resort with no recourse but to put up with it. We paid plenty of money to have a vacation too. We were never informed that this would happen. I’m not saying anything positive about this place since it’s really disrespectful for the rest of us here who are trying to enjoy a relaxing vacation.

Mar 27, 2025
Amazing

Flora at Paridisus La Perla was so yummy! Everything our waiter Bersain recommended was amazing! Everything was perfect presented. Flavors were great and delicious! Presentation is amazing and beautiful! This hotel never disappoints.

Mar 27, 2025
Avoid

I’ve stayed at about 6 resorts in Mexico over the last 8 years, this one by far the worst. Similar to others experience, the resort is confusing and I left disappointed in my family’s stay: 1. Restaurant bookings. If you are booking this resort any other way than thru Meliá directly (which ownes Paradisus), forget about getting a decent restaurant. When you book thru Melia directly the family concierge reaches out a week before your arrival to get your restaurants booked for dinners during your stay. My family booked this resort thru a travel agent 6 months prior to our arrival meaning when we got to the resort all the restaurants were booked solid with nothing left for us. I can’t review the restaurants but I can review the buffet as I ate dinner there most nights. The food was at best average and when an item ran out the staff was very slow to bring more. 2. Lounges at the pools. Upon arriving it was clear to see there were significantly more guests at this resort than lounges. You have to be out by the pool at 6am to get your spot for the day. Most resorts if you show up to a pool mid day you won’t get a prime spot, but you’ll get a spot. Here people just have to basically drop their stuff on the ground in order to go for a swim. 3. Daily room cleaning. Basically it happens at random. We stayed for 7 days and were out of our room most of the day, had the “make up room” sign out but the room was only cleaned 2 out of 7 days. This is a basic service the resort should have figured out. I shouldn’t have to chase staff in my vacation to clean our room. 4. Staff. Some staff are friendly but some not so much. I’ve been to several resorts in the area where the staff are happy you are there but not here. I recall bartenders specifically when my kids were getting drinks pouring the drink and putting it on the edge of the bar closest to them where my kids couldn’t reach it. Seriously? I couldn’t believe what I was seeing multiple times. 5. Family concierge. I’m not sure what these people do all day. They’re supposed to be your go to for everything at the resort but what I got was a lot of instructions from them rather than action. Want to book a pool cabana, go talk to that person at the pool. I expected them to be booking it for me ( as is described in the write up). Then you talk to the pool concierge and they say talk to the family concierge. The run around never stops. All in all, my family arrived on a Sunday and by Tuesday I was ready to go home. There’s lots of options in the area but I would avoid this one.

Mar 27, 2025