Paradisus by Meliá is a one-of-a-kind Destination Inclusive® luxury resort brand. One which provides guests with a genuine immersion into the culture of each of its destinations. Our customers may enjoy an adult-only upgraded experience at The Reserve or an extraordinary family get-together at Nikté - in our resort - with countless activities for everyone. Unparalleled hospitality, flawless service, extraordinary food, tailored wellness programs and adventure within nature, our bespoke experiences thrive on human connection.
Destination Inclusive® Luxury Resorts
Every property is shaped by its destination. We believe that blending luxury with local culture and nature - is key - in order to deliver our guests a truly unique experience. In each of our resorts, our guests will be able to enjoy local entertainment such as local immersive tours with local guides that will allow them to discover a handpicked selection of our destinations’ best. As well as natural routes tours & adventures, regional events and parties, dining out experiences, masterclasses and tastings, local shopping and cultural tours, crafting workshops and even volunteering activities.
Location
Playa del Carmen - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Jan 21, 2025Amazing
Beautiful hotel grounds, kind and very helpful staff, fantastic food and entertainment. Highly recommend.
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Jan 21, 2025Kidsdom great for our toddler
Great time for our four year old, water areas were suitable, surprised that there wasn't a playground, but seemed to be fine for our energetic one. Big thanks to Yessenia, Yadira, Carlota, Lety for taking great care of our toddler who just wanted to go back to Kidsdom every day!
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Jan 20, 2025
Multigenerational stay was a success
The Paradisus hotel is clean and safe and the staff are very accommodating. Grisey at Celsius was a delight. Valentina, Eli, and Angel at Rest Naos were attentive and helpful. The lifeguards were very focused. And the beach activities team put safety first for all to have a good time sailing. I would stay here again!
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Jan 19, 2025
A true paradise.
We enjoyed a lot that experience, we had the best time ever, we were amazed, it was beyond our expectations, everything was perfect, the service, the staff, the buffet, the restaurants, the kids club, the decoration, every little detail... a true paradise.
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Jan 19, 2025
🇲🇽☀️🏝️🌊 Perfect start of the year! Best holiday we‘ve ever had so far! 🌊🏖️☀️🇲🇽
Truly impressed by the resort. Kind people, perfect service 24/7, outstanding restaurants, great cocktails, very well-kept facility. Our concierge, Adrián Bosquez, made us an amazing stay with lots of surprises for our daughter. 5*❤️