Resort Details

OnSite Dining
  • Beach Club
    Buffet Service Only
  • Ekinox Lounge
    Rooftop, above the Mirador, there's something for everyone. With outstanding sunset views of the Nichupté Lagoon, it's a stylish retreat and a chance to live it up when the sun goes down.
  • El Mirado

    With glass walls and an outstanding view of the Nichupté Lagoon, El Mirador specializes in a-la-carte Italian specialties cooked to perfection and served with flair. Live entertainment and an ultra-tempting desserts buffet make it the highlight of any evening. Topped off with Italian espresso or another glass of wine, there is simply no finer toast to your dream vacation

  • Lobby Bar

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 4618 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Insist on air conditioning and a functioning shower

    My wife and I were travelling with our 1.5 year old boy and my parents. We arrived at our rooms on the 2nd floor mid-afternoon (heat of the day) and found that neither had functiong air conditioning. Being from Canada, we found that the rooms were very warm and we were concerned that it was much to hot for our little boy to sleep in (or us). We used the shower in our room and discovered that water leaked under the tile barrier all across our room. We went down to reception to make a complaint. We were told that the air conditioning system was being worked on and would operational in 30 minutes. We returned to reception 2 hours later to complain again. The air conditioning was still not working. Reception insisted that it would be working soon. This time we did a little investigating and asked around to find out that another Canadian family had been staying in a room without air conditioning for 4 days! Another family had arrived the same day as us was also without air conditioning on the same floor. We argued with the reception staff for 2 hours before they finally conceded and put us (and the other Canadian family that had arrived that day) up on the 10th floor. Nicer rooms and functioning air conditiong. The staff tried to get us to move back down to our 2nd floor rooms the next day. We opposed this - not believing that the air conditioning would actually be working. This was very stressful for us to deal with on the first 2 days of our trip - especially with a needy boy at our heels. Fortunately, through some perserverance we were able to stay on the 10th floor for the entire week which was quite nice. In terms of service though, I will say that were we quite disappointed. I would expect that the reasonable to do in a situation like this would be to automatically upgrade your guests to a better room in the event of any malfunctions... and apologize profusely. Maybe I'm just a naive Canadian but I found this service unacceptable. I would not recommend staying here.

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    First visit to Huatulco

    Such a friendly environment. People were wonderful and food was delicious! Enjoyed the Bahia’s and waterfalls.

    Mar 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We love Hautulco ❤

    My husband and I had the the pleasure of staying at the Park Royal for a whole month. The room was quite large in the 5th building. Beds were firm but comfortable. Thankyou to Nancy for keeping our room clean with all our needs. Our favorite hangout was the 7th level pool. Never had to fight for a chair or lose a towel. Soledad the bartender was amazing. Terrific memory for what you like to drink and always with a smile. We mostly had breakfast at the 7 floor a la cart restaurant. Loved the servers Maria, Leticia, Gadial and everyone else. The cooks did a great job. The Italian and Mexican restaurants were a nice change, though having to make reservations in the lobby at 930am was a bit of a pain. We mostly did the evening buffet which was quite good. Salad was always fresh and interesting foods on the grill. We never left hungry. We are in our 70s. The Hillside was a bit of a challenge but the shuttle ran quite regularly to bring us up and down to the buffet area and beach. Juan made our visit to the buffet quite fun and all the servers work so hard to keep us happy. The stage for entertainment was in the buffet area too. My only complaint was it was too loud at times and usually only presented in Mexican. The entertainment was mediocre but enjoyable. The lower pool was busier where all the activities. More children and again the speakers were very loud. The beach area is beautiful to look at and walk but a challenge for swimming with the waves and undercurrent. You can take a short taxi ride to some absolutely beautiful clear sandy beaches and shopping. Overall a wonderful trip and hope to return next year.

    Mar 23, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    March 2025

    Beautiful weather. We enjoyed our stay. The resort was nice and quiet, not overcrowded. This was our second time to this resort.

    Mar 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    This is our fourth time at Park Royal really like the resort the servers make the difference

    Wilbert and Franco, Karen were amazing servers. They bring us back yearly. The bartender at pool Rosella??not sure of spelling great service. Franco and Wilbert help us expand our Spanish. The atmosphere is wonderful. The shuttle drivers are awesome as well.

    Mar 17, 2025