Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Spring Break 2025
The resort staff was friendly and attentive. The resort was clean and easy to maneuver. I highly recommend Star class. Our personal assistant, Justin, proactively arranged dinners, room set up, and was a wealth of knowledge. The Star class comes with additional benefits but this was the best part.
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World-Class Staff
My first all-inclusive experience was a hit thanks to our concierge Daniel, the Star pool attendant Yeraly, Julio the world-class driver, the fantastic bartenders in the Star pool area, and so, so many more staff members. They made the upgraded cost to Star Access worth every penny. My family and I would come back here anytime.
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Steven And his staff were great!
Extremely attentive service! Hilary, Tamara, Keisy, steven were all fantastic! They were so exceptional and helpful with anything that we asked. They were patient to our needs and very accommodating to my lack of spanish. I would Highly recommend coming back as we left with our tummies full but more than that we left each time with our hearts full too.
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SoCal Restaurant Staff
Wow!! The staff at SoCal was amazing!! Special shout out to Tamara who helped orchestrate a birthday song and celebration for me! Hilary, Keisy and Steven were so amazing! I highly recommend the buffet for breakfast. They have lots of variety.
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Tomiko birthday vacation
Randel made my sisters birthday very special at dinner every single person that I have meet that works here is very hard working and very helpful and go the extra mile to please us ! We ate at the Mexican restaurant everyone was very polite and the restaurant is very clean I would come back to this resort in the future!