Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Exceptional
The resort is small, staff is friendly and good service, great location, food is good, we would definitely return to this gem of a property. Like the fact that there is not towels on the pool longer at 5am reserving for the day. The beach is beautiful, the workers work extremely hard setting up the guest requests for their beach chairs. This resort has a traditional Mexican feel to it.
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Love Playa Los Arcos
We Love Playa Los Arcos Hotel, The Staff is very friendly and location is the best in PV! We have been coming here for many years and we just love the layout, the Authentic Feel of the hotel and location in the downtown Romantic Zone is excellent. Lots to do, eat, drink and see while here.
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PVR at its best !!!
I was at the Casa Dona Susana. I was able to use the amenities at Playa Los Arcos. Had a great time. All the staff were customer oriented and very friendly. A special shout out to Miguel Alvarez the bell hop alway a smiling helpful guy at any time of the day. I will definately be back !! Thanks Dennis
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Great atmosphere and beautiful views
Wonderful from start to finish! The rooms are clean, roomy.l and the bedding comfortable. The staff is excellent, especially Jamie in the dining area. He went above and beyond providing us with superb service with a warm smile. It was my brothers 61st Birthday and Jamie brought over a beautifully decorated cake, chocolate with fresh strawberries. with a sparkler on top. It was great! , David on the patio was a pleasure as well. Sweet young man and i am sure has a bright future. Other notable people servers were Ricardo and Pablo. I am sire there are more i am missing. The grill cook Naelli is so fun and you can tell she really enjoys her job! Adrian the activities director was great. I highly recommend the water aerobics. Adrian made them fun and entertaining, shaky, shaky! There is nightly live entertainment and dancing! So much fun! The energy of this place is great! I highly recommend and will be back.
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It just gets better!
The location and service was teh greatest. The hospitality extended by the empoyees(who are really the face of the hotel) should be very much appreciated by the owners. They employees go out of their way to be cheerful,couerteous and helpful where they are serving you a cup of coffee or a banquet or giving you a massage! Really rested during this stay. Watchting the ocean waves and even the whale sightings proved a great experience.