Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2160 reviews
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Mar 31, 2025Perfection in Florence
A fantastic hotel with amazing services. Extremely attentive staff that answered all our questions. Cleaning staff does an amazing jobs with the room on a daily basis (sometimes coming twice), the bar was fantastic to relax, and the concierge was more than happy to help in any way they could. A delicious breakfast every morning, and a well stocked mini fridge with complimentary items. Nice walking distance to pretty much everything in Florence you would want to see. Highly recommended
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Mar 16, 2025
Chilled city break
A fantastic hotel in a great location. Just returned from a stay at the plaza hotel lucchesi in Florence, we were a little disappointed that the roof bar was closed for maintenance but, having a room with a balcony made up for this. We enjoyed sitting on the balcony with a coffee or wine, even in the rain. Staff were very friendly and attentive, would thoroughly recommend this hotel and, if you can, gofor a room with a balcony.
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Feb 17, 2025
Exceptional stay
I cannot say how much we loved staying at this hotel. The food was exceptional, both the breakfast buffet selection and dinner in the hotel restaurant. The staff, especially the breakfast staff, was a special part of our stay. The location along the river and the view from the rooftop were also a very beautiful part of this visit.
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Feb 07, 2025
Terrific Hotel - Truly Wonderful People!
We were in Florence getting our daughter set up for a semester abroad and had the good fortune to stay at the Plaza Hotel Lucchesi. Unfortunately, about 6 hours into our trip, my wife stepped off a curb, hit the cobblestones and broke her ankle. In an ancient city, nothing is wheelchair friendly. The ENTIRE staff at the hotel - front desk, restaurant, housekeeping, bar staff, concierge and the gentlemen that would work the chair lift where absolutely amazing. The hotel was beautiful, clean and offered everything you could ask for...but all of that was eclipsed by the people. They were the most accommodating, helpful, compassionate and caring group I have ever experienced. They literally took care of everything we could need - a wheelchair, a mountain of pillows to prop up her leg, lovely tea service, delicious food, cabs, wheelchair friendly restaurants - simply everything making our terrible situation as enjoyable as possible. We cannot wait to return!!!
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Dec 28, 2024
Five-Star Service and I was not even a Guest. Very Grateful!
As one does walking in a new city after dark, I got turned around. With 2% phone battery, I walked into Plaza Hotel Lucchesi cold and a little worried. My concern disappeared with the sincere kindness I was extended by the lounge staff. Grazie mille!