At Zel Punta Cana, your well-being is our priority. Under the Caribbean sun and just steps from the crystal-clear waters of Playa Bávaro, this all-inclusive resort is inspired by the energy of the Mediterranean lifestyle, in partnership with renowned Spanish tennis player Rafa Nadal. With architecture designed around open spaces, the resort offers swim-up suites, pools, a beach club, a concept store and includes up to seven restaurants that blend the best of Mediterranean and Caribbean cuisine into your experience.


Run along the beach with friends, relax by the pool with a specialty coffee, join a HIT or energetic fitness class, or enjoy a sunset drink at our beach club. Here, everything flows: relax, activate your body, nourish your mind, and live to the rhythm of your own well-being, in your home in the Caribbean. 

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 15 miles
Punta Causedo-Santo Domingo, Dominican Republic - Las Americas International Airport (SDQ)
Casa De Campo, Dominican Republic (LRM) : 60 miles

Property Information

Year Built: 2005
Last Renovation: 2024
Accessible rooms: 3
Floors: 3
Suites: 190

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Allowed:
• Dogs of all sizes and ages are welcome to stay. 
• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas. 
• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash. 
• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift. 
• Natural dog food is available upon request through Room Service. 
• Access a local digital guide highlighting nearby pet-friendly services and attractions.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 10135 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great Hotel

    Relaxing vibe, EXCELLENT staff, gorgeous pools... short walk to the beach (like 7 minutes really!) Rooms are updated and HUGE. Fun activities like art, pilates, yoga daily. Great nightly music. Highly recommend for a family looking for a relaxing yet fun-filled vacation.

    Dec 27, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing family vacation!

    Amazing stay at Zel Punta Cana. Extra thanks to Leslie at Parda, and the activity directors “El Fish” and David. Everyone was incredibly friendly and the staff overall was fantastic. The activities were all great, and restaurants were as well. Thanks all for a great family vacation!

    Dec 26, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Melia treats repeat customers very poorly

    Garden Suites By Melia Bavaro Beach Disappointing At my check-in, I was asked for my VISA credit card which was already used for prepayment and my credit card company billed me. I didn't have the card with me and I was told that although I already paid, I would have to pay again. Fortunately, I had a different card with me and I was able to pay. Hansel at the desk refused to give me a statement that I would receive a refund. I was very upset. Also, although I had been Melia Punta Cana 19 times previously, when I booked this time I thought I would have a room in the Level area, and I was told it would impossible to change my current reservation. Although I have previously written many extremely Trip Advisor Reviews, this time it will be very negative Safe should work. More hand towels and wash cloths. There should be night table on both sides of the bed. The on/off switch for night table lamp should on the lamp, so the guest doesn't have to get out of bed to turn the lamp on or off The hallway staircase should be illuminated to avoid tripping and falling. Soap and shampoo dispensers should be in the shower area

    Nov 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great family trip to Garden Suites!

    We had an amazing family trip to Garden Suites by Melia. The staff as always made us feel right at home and took care of our everything professionally. The food was great! And the weather was beautiful every day. After dinners we walked the stunning grounds, the flower gardens and trees are amazing and very well kept. Thank you for everything!

    May 20, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not 5 star

    The property looked and was tired... pools missing lots of tiles and lots of debris.. Hot tub was not working... The buffet is tiny and not very hot even when you show up at 6.30.... the cooking station is nice though.. Mizu was the best speciality dining.... One night the hotel chose last minute to close all specialty dining restaurants for a night being stuck at the buffet... Very Very agressive timeshare / Circle club sales... Not worth the money... not super bad but not worth 700$ a night and not 5 star... Stayed at Melia's before and this was the worst

    May 06, 2024