Resort Details

Dining
OnSite Dining
  • Various Bars/Lounges

    The Lobby Lounge
    •Over 100 of Mexico's premium collection of tequilas and an ingenious Margarita menu
    •Educational yet entertaining Tequila Tastings
    •An elegant yet hip atmosphere
    Open daily 5pm to 12am

    Caribe Bar and Grill
    •An open-air bar and grill
    •Convenient Cancun dining, located just steps away from the ocean in a sun-warmed terrace
    •Refreshing selection of thirst quenchers
    Open daily 9am to 6pm

  • Various Restaurants

    Fantino
    •Contemporary Mediterranean cuisine
    •One of the region’s finest wine lists
    •World class service in a classically elegant interior
    Open for dinner.

    The Club Grill
    •Sophisticated dining, inspired locally
    •An exceptionally fine martini and soufflé selection
    •Opulent dining room reminiscent of an classic English Jazz Club
    Open for dinner

    The Culinary Center
    •Balanced cuisine in a playful cooking class environment
    •Educative, entertaining and enthusing cooking lessons
    •Genuinely amusing Chefs Table
    Open hours vary.  Please contact concierge desk.

    Casitas
    - Quaint hand-made beachside cabanas, graciously converted into private Cancun dining rooms.
    - Romantically graced with dimmed moonlight and the tranquil rhythm of the waves
    - Refreshing seafood flavors paired with a dramatic Caribbean scenario
    - A memorable experience that blends picturesque Mexican charm with tantalizing Caribbean flair
    Open for dinner

    Sushi and Ceviche Bar
    •An imaginative Japanese-inspired menu with a hint of Mexico
    •Scrumptious and colorful selection of Mexican and Peruvian ceviches
    •Lively Cancun dining atmosphere located aside the Lobby Lounge
    Open for dinner

    El Cafe Mexicano
    •The menu provides a nice mix of Mexican dishes and a variety of world-cuisine
    •Abundant seasonal themed buffets
    Open for breakfast and lunch

     

On-Site Amenities
  • 24-hour front desk
  • Beauty shop/salon†
  • Bell staff/porter†
  • Business center†
  • Children programs†
  • Currency exchange†
  • Exercise gym†
  • Gift/News stand†
  • Health club
  • Laundry/Valet service†
  • 24-hour front desk
  • Beauty shop/salon†
  • Bell staff/porter†
  • Business center†
  • Children programs†
  • Currency exchange†
  • Exercise gym†
  • Gift/News stand†
  • Health club
  • Laundry/Valet service†
  • Pool
  • Restaurant†
  • Sauna
  • Shops and commercial services†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Whirlpool

† Fees may apply

On-Site Recreation
  • Beach
    1,200 feet of white sand beach
  • Children's program, onsite †
    Ritz Kids program and other children's activities
  • Fitness center on-site †
    The contemporary Fitness Center features weight training and cardiovascular equipment, an extensive variety of fitness classes and the services of a personal trainer.  While working out, get energized by the superb views of the Caribbean Sea.
  • General †
    Cooking lessons at the Culinary Center
  • Pool
    2 heated outdoor pools and oceanfront whirlpool
  • Sauna
  • Spa †
    The Ritz-Carlton Spa, Cancun offers a complete variety of world-class treatments and services including water rituals, massage therapies, body treatments and facials.
  • Tennis court †
    The Tennis Center at The Ritz-Carlton, Cancun is a premier sporting facility offering world-class tennis programs year round. All sessions and services must be reserved within a 24 hour notice.

† Fees may apply

Hotel Advisories
  • AdvisoryThe Municipality of Benito Juarez will be charging an Eco Tax of 24.18 Mexico Pesos (approx. $1.26 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    General Information:
    Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

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