The Ritz-Carlton Maui, Kapalua recently unveiled an elevated lobby experience inspired by the Hawaiian word, Mana, the power of the elemental forces in nature embodied in an object or person.
Intimate lighting and elements of fire meld beautifully with organic lines and textures to create a seamless indoor- outdoor feeling.
As guests arrive from locales around the world, we welcome them along this path, this alaloa, and provide the vantage point from where they will begin their restorative journey in paradise.
Lounge poolside in our new Luxury Cabana Suites with all of the comfort and convenience of home in an al fresco environment. From a flat screen television to a private refrigerator and the service of your own butler, your every need will be expertly attended to in this bespoke poolside experience.
Redefining luxury, the Club Level combines comfort and exclusivity with the personalized service that's a hallmark of The Ritz-Carlton. A hotel within a hotel, the Club Lounge offers a dedicated concierge and a well-appointed, relaxed environment. Continuous culinary and beverage offerings include breakfast, light snacks, hors d' oeuvres, beverages and sweets – many reflecting the cuisine of the Hawaiian Islands. It's the ideal place to conduct business, plan a family outing or simply unwind.
Whether you are a sun-seeker or an adventure enthusiast, Kapalua Resort has unlimited opportunities from pure relaxation to ultimate exhilaration including zipline courses, seasonal whale watching, miles of hiking and walking trails, a coastal trail walk, 36 holes of championship golf, Kapalua Golf Academy, professional tennis facilities and world-class beaches.
Neighboring Downtown Lahaina is just a short drive from The Ritz-Carlton Maui, Kapalua. This historic whaling village offers oceanfront shopping and dining including unique art galleries, museums and souvenir shops.
Location
KapaluaProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
- Discounted golf fees and preferred tee times
- Resort shuttle services (within the Kapalua Resort)
- Use of the 24 hour fitness center
- Wireless high-speed internet access
- Local telephone calls
- In-room coffee
- Resort charging privileges at select shops and restaurants
*Services are subject to change.
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Name changes are not allowed; original booking must be cancelled, and a new one must be booked.
Special Guest Accommodation Requests: The following are available on a request basis for guests:
- Adjacent/Connecting Rooms - Additional fee payable to hotel directly
- ADA (Handicapped Rooms) - available by request only - must specify particular needs
Bedding requests are encouraged however not guaranteed.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4484 reviews
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Dec 24, 2024Paradise in Maui
We had the pleasure f visiting the Ritz Carlton Maui for 3 nights in September. Every minute of our stay was perfect. The resort was absolute paradise with a beautiful main lobby, restaurants, pool area, grounds and room. We enjoyed the complimentary activities including the morning walk, pickleball, and the beach at the resort was very pretty. Most importantly, the service was incredible with manager Connor and all staff making us feel very special and spoiled. Thank you!!
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Dec 16, 2024
Honeymoon stay
Excellent beach side resort with panoramic views of the ocean. Great cocktails and food options. Nice big bathrooms and updated rooms facing huge lawns with balconies. Its the perfect getaway for guests looking for not a resort but a destination in itself.
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Dec 12, 2024Save your money, find another resort
PROS: Most comfortable bed I’ve ever slept in. Incredible pillows CONS: Had to call each day to request housekeeping clean room. They simply didn’t come on their own accord, Ant infestation around sliding door, called mgmt, they didn’t send anyone. Itchy, scratchy towels. Ouch. Confusing elevator, levels. Got lost 15 min trying to find the room, wish someone would have taken me there upon arrival with all my luggage. I’m ambassador level yet the worst service/followup I’ve ever experienced.
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Nov 19, 2024Just ok
Stayed here for 5 nights in November. I’m not sure if it was the time of the year, but the weather was not good, but often upon leaving the resort we often found sunny and beautiful conditions. I booked this on points and had a very nice time but would have been disappointed if I’d paid for these stay. The rooms were fine, not spectacular. Upon checking in we were told only rooms with 2 queens were available. After a long day of travel this seemed fine and we weren’t given another alternative, but I wish we had asked if we could switch to a king room later in the week. There wasn’t any additional seating in the room and we didn’t need an additional bed. Have stayed at the RC in Aruba and Tenerife in the past and would return to either of them in a heartbeat. We ended up extending our stay in Hawaii one additional night and stayed at the Sheraton by Black Rock and were shocked to love it and would stay here next time we come to Hawaii. This may also be an “expectations” thing- we had sky high expectations and hopes for this property and were slightly disappointed, low expectations for Sheraton and they were greatly exceeded. The rooms were surprisingly dark, and not good lighting and lamps around. Even the bathroom lighting felt dim. Bed was very comfortable! The food was good throughout, we ate dinner at Banyan Tree, lunch at the burger shack, and had drinks and appetizers at the lobby bar (get the spicy tuna bites!) meals were very expensive, and we’d anticipated this, but kind of shocking when a lunch of fish tacos, 1 beer and a shared appetizer is about $100. It was a little bit of a hike to the beach but serene once there and the staff was attentive and kind. We saw a turtle on the beach our first morning. There is a golf cart shuttle to take you to the beach if you want it. We had rented snorkel gear for the week but didn’t attempt it at this beach, the water was too strong. The week we were there the sun set behind the building by about 3 pm and the pools were shaded and felt freezing. The hot tub was very crowded all the time, and there were 2 hot tubs usually but one was closed for repairs. The pools and hot tubs are open 24/7 but we never really saw people using them, and pool water was way too cold by the evening. Rooms have nespresso machines which is a nice way to start and end the day. Patio was comfortable and views were nice from the partial ocean view. If you’re seeking gorgeous weather, probably best to consider another property. We won’t be back here but it’s a reflection of the location and not the hotel staff and services. Cons: no turndown service, $65 valet- no other parking options, sun goes behind building at 3 pm, shading the pool. Weather could be rainy at resort but sunny just a few miles south Pros: gorgeous property, kind staff, great but expensive food at the on site restaurants. Free chairs and umbrellas at the beach.
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Nov 06, 2024
Great honeymoon
We stayed at The Ritz-Carlton for our honeymoon, traveling with our 11-month-old baby, and it was absolutely amazing. The location is perfect—peaceful, green, and quiet. If you’re looking for a relaxing getaway, this is it. When we arrived, we were greeted with a refreshing drink and the traditional Hawaiian leis, which was a really nice touch. We stayed in the Lasai Suite, and I can’t recommend it enough. The suite was huge, and we had a private patio with a firepit. Every night, we’d light the firepit, sip drinks, and enjoy the sounds of the ocean and the beautiful starry sky. It was such a peaceful, memorable experience. The hotel also went out of their way to make sure our baby was comfortable. They set up a crib for us and even left a bag with toys and baby soap. We were especially impressed that they included plug protectors—little things like that really show they care about families, and it made our stay so much easier. We had fun exploring the hotel the next day. There are three big pools, including a kids’ pool, plus two hot tubs that are open all day. We didn’t get a chance to try the hot tubs since we had the baby with us, but we saw other guests enjoying them in the evenings. For lunch, we grabbed a bite at the burger spot on property. My wife had a double burger and a milkshake, both of which were delicious—definitely come hungry because the portions are huge! The cocktails at the hotel were great, and if you have access to the Club Lounge, you can enjoy complimentary drinks, snacks, and options for lunch and dinner. The views from both the lounge and the restaurant are incredible, and the staff was super friendly. Breakfast had lots of choices, including made-to-order omelettes and eggs, and everything was fresh and delicious. There’s a beautiful beach right on the property, and other beaches are just a short walk or shuttle ride away. The hotel also offers a shuttle to nearby restaurants, which is really convenient. We worked with the concierge team a couple of times—they helped us book some great dinner reservations and even set up a spa day for my wife. She had a one-hour massage and spent the rest of the day relaxing in the spa, which she loved. Overall, we’re so happy with our choice and would absolutely stay here again if we ever come back to Maui. The service, the amenities, and the attention to detail made for a fantastic experience.