Location
Punta Cana - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Hotel Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property,
at their own expense. Parties in rooms are not permitted.
Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4530 reviews
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Jan 13, 2025Terrible smell
The room stank of mold. I got another one when it was unbearable. The only good thing about the hotel is the friendly staff.Couse of it I gave plus one star. To spend my holiday as a stinky girl for 2800 euro ...priceless... I am currently washing all my clothes for the second time. Everything still smells musty and moldy.
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Jan 11, 2025Great vacay!
Loved the resort layout, service, friendliness. Food was great at times and meh at others. Great room, mattress very hard, pillows and towels need replacing. Great activities. Shows were repetitive so the first one was great.
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Jan 10, 2025Best Vacation Ever
Very clean and Family oriented environment, very courteous staff. Would definitely recommend and visit again
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Jan 10, 2025
Very nice to stay at
The staff are vert nice and energetic. Their events are very fun and the resort has multiple things to do other than the pool and beach. New years was so fun there, they have a big party and make everyone feel included. Have a variety of restaurants and they’re all buffet style.
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Jan 07, 2025Not a 5 star resort
Overall nice resort but clearly not a 5 star. Food quality and availability is good. Beach is great. Animation is very poor and staff is not always speak english or french. Very hard to understand even at front desk during check-in. Rooms are old and due for repairs.