Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.
 
Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 26 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Cancun have full access of the resort facilities at:

• Riu Caribe
• Riu Dunamar

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.

• Snacks and drinks 24 hours a day.

• Regularly refilled minibar and liquor dispenser in the guest rooms.

• Free wellness facilities (gym).

• In-room save.

• Free entry to the discotheque (drinks included).

• Free sports, activities and entertainment programme;  beach volleyball, catamaran (license required), kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool pedaloes (pedal boat).

• Live music, shows & RIU entertainment

• Children's entertainment (4-12 yrs)

• WiFi throughout the hotel.

• All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in.   

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Kawachi
    Asian restaurant

  • Kulinarium
    Gourmet restaurant

  • La Toscana
    Italian restaurant (buffet starters and desserts)
  • Steakhouse
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Free wedding packages are available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com or contact the hotel directly.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    The resort has 1 indoor hot tub and 3 outdoor hot tubs.
  • Motorized Water Sports †
    Jet ski
    Parasailing
    Waterskiing
    Dving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing
    Sailing
    Kayaks
    Snorkel gear
    Body board
    One introductory scuba lesson in the pool
    Paddle boat
  • Pool
    There are 4 pools on-site.
  • Sauna
  • Spa †
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the hotel.

  • Tennis court †
    Located at Riu Caribe Hotel
On-Site Attraction
  • On-site Entertainment
    Daily activities for adults 6 days a week

    Nightly entertainment including live music and Riu theme shows

    Disco (entrance and drinks included) open 6 days a week

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 13859 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great hotel. Great location

    Good party adults only hotel. Always something going on with a good atmosphere. Would definitely go to again.

    Jan 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing Getaway

    This resort has both quiet and party pools. We stayed at the quiet pool and were pleased with the number of chairs and umbrellas available. The pool itself was a little on the cool side. Food was excellent and the bartenders did a great job.

    Jan 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good resort to have fun and party

    RIU Cancun is a great option if you are looking to have fun, party and stay close to all the downtown Cancun action. Location is good but beach area is not the best. The other side of the Hotel Zone is Cancun have better beaches. The beach here is rocky and small. Still beautiful though. Food options are great and above average hotels in the area. Buffet food is better than other hotels. The main thing are the RIU parties. They have all inclusive parties in their beach club area and these are definitely a must to attend! You will have a blast. Hotel rooms are dated and showing their age so do not expect great decor and room amenities. As long as you have your expectations defined, you will have a great time and enjoy the stay.

    Jan 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Will Definitely Book Again

    My stay at the Riu Cancún All Inclusive Resort was WONDERFUL! The staff are so nice and friendly! I was offered a glass of champagne as I was checking in. It’s a great location where there’s excellent restaurants, grocery store, mall/shopping center, and convenience stores all within 2 minute walk off the resort. The room was nice but could use some minor upgrades. The ocean view balcony and the self serve alcohol dispenser with mini fridge definitely makes up for the room. The food at the resort was pretty good too for resort food compared to other resorts I’ve been to. They have a bunch of different restaurants on the resort to try! I definitely recommend checking out Kawachi (Japanese) and La Toscana (Italian). You also can’t miss Miramar’s breakfast either! The resort also has lots of cool activities, games, and shows throughout the day and night to keep guests entertained! I didn’t go this time, but they have Riu parties too which I heard were crazy fun! Riu Cancún has multiple pools and the most beautiful beach access. Now when it comes to the all the bars and drinks, they were a 10/10. They know how to get you feeling right. Plus they have staff who can take your drink order while if you’re waiting in the lobby or at one of their night shows…it was incredible! I would definitely recommend Riu Cancún to my family and friends. If you do go off the resort, YOU HAVE TO CHECK OUT Tacos Rigos! The GREATEST TACOS AND QUESADILLAS I HAVE EVER TASTED!

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    AMAZINGGGGGG

    Lovedddd every single moment in this resort. The food, the staff and the ambiance was just awesome. Would definitely be Visiting again

    Jan 27, 2025
Hotel Advisories
  • AdvisoryAll Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $79.20 per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions. 

    Spring Break Policies - 

    1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe

    2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.

    3. If a Student / Spring Breaker Group is accepted:

    a. The number of rooms will be deducted from the contracted allotments

    b. Minimum Age requirement: 21 years of age or older.

    c. The Hotel may request proof of age in the form of passport or official ID

    d. Each room must submit a signed liability agreement upon check-in.

    4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

    5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.

    a. Parties in rooms are not permitted

    6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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