Resort Details
- Agave
- Candy
- FuramaAsian restaurant.
- La ToscanaItalian restaurant.
- Liberia RestaurantBuffet-style main restaurant with non-smoking section and terrace.
- OcotalPoolside restaurant/grill and steakhouse.
- Papagayo
- Pepe's Food
- Tiki Taco
- TucanGourmet restaurant
- Various Lounges/Bars- Filadelfia
- Pura Vida
- Sports bar
- La Plaza bar
*Unlimited local and imported beverages 24 hours a day
- 24-hour front desk
- Accessible facilities
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Smoke-free property
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-site
- Hot tub
- Motorized Water Sports †Assorted water sports available.
- Non-Motorized Water SportsAssorted non-motorized water sports available.
- PoolTwo new additional pools, one with a swim up bar.
- Spa †
- Tennis courtThere is a tennis court on-site.
- Water activities †
Riu Splash Water World
This attraction will offer a variety of water rides and features for all ages, including a children´s pool with slides, Aquaracer, Body Bowl, Aquatube and Kamikaze and refreshments area.
- Golf †
- On-site EntertainmentDaytime entertainment programme for adults (daily)
Shows, Riu evening programme or live music (daily)
- Other Local AttractionsPlaya Matapalo is in the region of Guanacaste, in the north-west of Costa Rica. It is a place where one can enjoy the possibilities offered by the privileged surroundings - relaxation and water activities on the beautiful beaches; diving or fishing in the waters of the Pacific; and eco-tourism in the volcanic areas and natural parks. All this with a sophisticated, select range of tourism services that are fully integrated into a fragile medium, which is of great ecological value.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10411 reviews
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Jan 28, 2025Worst management
Discussting !! Toilet would not work 2 days!! Said we have to stay in room to hsve some one fix it, stayed 2 days in row no one showed up, when complained to frint desk manager, refused to help and left front desk mansger named angel Wasted 2 days of trip
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Jan 28, 2025These staff made my vacation
The resort is closing shortly for 6 months for much needed renovations. We went across the street to the new part which is cleaner and the staff is much more attentive. A big shout out to Richard in the buffet who runs a tight ship over there compared to the main buffet which often turns into a feeding frenzy, also to the bar staff there Michelle, Alessandro and Yenorye who greeted me with a smile and a fresh drink when needed compared with the othersides pool bar where you had to fight and wait for ever to be served.(please see the pictures of these people for great service)
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Jan 26, 2025
Great part 1 of our Costa Rica honeymoon
Stayed for 4 nights for part of our honeymoon. Great service from all bars, restaurants, front desk. Everyone is really friendly. Had no hot water the first day but that was pretty much our only complaint. No reservations for a la cartes so have to go early and line up. Only went to Italian for that reason but the buffets were good. Stayed on the newer side so rooms were beautiful and clean. Beds were comfortable, A/C worked great. Overall, I'd recommend staying there for a fun time. Fellow travellers are all friendly and there to have fun! Good music at the bars/pools. We saw a lot of negative reviews before we went and did not have a negative experience at all!! Thanks Riy Guancaste..maybe we'll see ya again
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Jan 25, 2025Happy!
I traveled solo to RIU Guanacaste and am very pleased with my trip! Food was great! I was able to go to the restaurants alone! I felt safe! The drinks were amazing! My favorite was the espresso martini! The staff was friendly and fun! The place was clean and well taken are of. I want to go back after the renovation. This was a perfect place to go for a solo trip where I just wanted to relax and disengage from life!
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Jan 25, 2025
Riu
Great service. Awesome food. I really enjoyed the new section of the hotel. The room was nice. I liked that the toilet was separate from the shower. Would have been nice if the sink was outside of the shower so you could was your hands after going if someone else was in the shower. Beds were comfy. Waterside fun. Ice cream parlor great idea. Needed a washroom on same level as buffet. Over all great stay. Would definitely come back. Franklin, Diego, Gallo, Alessandro, Judy are just a few of your great staff.
- AdvisoryCosta Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
- AdvisoryFamily Room: ***Important Information*** Please note when booking a Family Room, the minimum occupancy for this room category is: 2 Adults and 1 Child between ages 2-12. Children aged 13 and over are considered adults. The hotel will not honor/confirm bookings with 1 Adult and 1 Child or 2 Adults.
- AdvisoryTwo Bedroom Family Suite: ***Important Information*** Please note when booking a Two Bedroom Family Suite, the minimum occupancy for this room category is: 3 Adults or 2 Adults and 2 Children between ages 2-12. Children aged 13 and over are considered adults. The hotel will not honor/confirm bookings with 2 Adults or 2 Adults and 1 Child.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryIn continuity with our product improvements, we are very excited to announce the upcoming renovation of the RIU Guanacaste hotel in Costa Rica, which will be taking place starting April 28th, 2025 to October 3rd, 2025 (re-opening on October 4th, 2025).
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy- Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26