The hotel is located directly on the beach and near the vibrant city of Montego Bay. It consists of a 2-storey main building and several 2- and 3-storey annexes housing withmore than 800 guest rooms. After a complete refurbishment in 2020 the hotel opens like an ADULTS ONLY hotel, exclusively for adults over 18 years old. Next to the Riu Montego Bay are the Riu Palace Jamaica and Riu Reggae hotels.
ADULTS ONLY SERVICES
-Welcome drink of sparkling wine
-Concierge service
-Bathrobe
-Free WiFi throughout the hotel
-Premium-branded drinks throughout the hotel
-Speciality wine list (at an extra charge)
-Romantic dinner on the beach (at an extra charge)
ALL INCLUSIVE FACILITIES:
-All meals, snacks, domestic and imported alcoholic and non-alcoholic beverages in all hotel -bars and restaurants.
-Snacks and drinks 24 hours a day.
-Regularly refilled minibar and liquor dispenser in the guest rooms.
-In-room safe.
-Free sports, activities and entertainment programme as described.
-"Splash Water World” water park
-Free wellness facilities as described.
-Free entry to the discotheque (drinks included).
-WiFi throughout the hotel.
-All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Location
Montego Bay-BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9950 reviews
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Dec 19, 2024Phenomenal
Enjoyed stayed everything was beautiful unlimited and all worth it recommend anyone to stay here I will be back
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Dec 18, 2024
Amazing
The trip was a birthday trip for my wife she loved it there this our second time there love JA amazing time service very good .
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Dec 16, 2024
Riu Montego Bay
Great time at this resort. The food was delicious and staff was incredible. The power did go out for about 5 hours one day but it was a great experience.
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Dec 15, 2024Too many negatives this time.
I came last year and it was brilliant. This year sadly was disappointing and wouldn't come back. Positives first... SOME staff are great and they work incredibly hard. Food very good. Entertainment,.excellent. Now for the negatives... Many staff have major attitude problems and it seems they don't like tourists! Moody faces, no manners and an attitude when you speak to them. The hotel is definitely showing signs of wear in areas - see pictures. Too many staff moaning to guests about the management. We were told daily the management sack people for the slightest things and don't pay overtime, even after staff work their day off, don't know how much is true but we didn't want to hear it daily. Also staff talking and using Jamaican swear words isn't appreciated, they might not think guests understand but we do. Party vibe is fine but some guests were ex rated and staff didn't seem bothered. When I say ex rated, sexuql activity taking place. The negatives definitely outwayed the positives so for this reason won't be coming back to this RIU.
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Dec 13, 2024
A great stay!
Me and my friend had an amazing time! A big shout out to Leandra who worked in the sports bar who made us feel very welcome and ensured we never not had a drink in our hand. A great resort with brillianr staff. The rooms were clean, spacious and very accomodating. Will certainly return - big love to Leandra and the team!