Location
Aruba - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9132 reviews-
First Visit to Aruba - did not disappoint!
RIU Palace is a large property with a huge pool and excellent beach access. Being an all-inclusive, we never felt crowded, even at the buffets. The buffets offered an extensive variety including vegetarian options. There are also specialty restaurants open for dinner (no reservations accepted) that were good. There was no shortage of beverages (alcoholic and non-alcoholic) available. The beaches are beautiful. If you want a palapa, you will need to get to the beach early and find the cabana boy who will take care of you. There are plenty of water activities (not affiliated with the resort) within walking distance. We recommend the 3 hour catamaran excursion where you can snorkel and swim. ***Last but not least - the grounds were impeccably clean and the staff - from the restaurant servers, bartenders, housekeepers and entertainers - were the friendliest people we've ever met. We will definitely return!
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Great Experience!
Wonderful resort - definitely on the larger size, but never felt over crowded. One negative was trying to get a beach cabana. Had to be out there by 5:30am to "reserve" one - same with pool chairs.
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Amazing family vacation!
Riu is always a great time for the whole family. Riu Aruba had something for everyone, clean with friendly/helpful staff.
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Do not recommend
The rooms were incredibly uncomfortable, the food was inedible at best and the staff were rude. Bartenders, restaurant staff, and forget about the front desk assisting you. We made sure we were polite, tipped well, still we’re treated quite poorly. For an all inclusive, we spent over $1200 on meals off the resort and simply left dinner on site after the few nights without touching our food. Paying thousands to stay there for a week was a huge disappointment and really hope you consider other resorts. Family of three for scale. Location is walkable to shops and restaurants so at least there was that. We did try to talk to the front desk to address our issues and were met with complete indifference. We stay at all inclusive resorts frequently, worst experience to date.
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VERY SURPRISED AND HAPPY
The staff, food, and premises exceeded my expectations. Christmas Day was especially enjoyable, and the food was excellent. The staff goes above and beyond to make your stay pleasant. I am very happy with the experience.