Location
Aruba - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9132 reviews
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Jan 11, 2025Amazing family vacation!
Riu is always a great time for the whole family. Riu Aruba had something for everyone, clean with friendly/helpful staff.
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Jan 05, 2025Do not recommend
The rooms were incredibly uncomfortable, the food was inedible at best and the staff were rude. Bartenders, restaurant staff, and forget about the front desk assisting you. We made sure we were polite, tipped well, still we’re treated quite poorly. For an all inclusive, we spent over $1200 on meals off the resort and simply left dinner on site after the few nights without touching our food. Paying thousands to stay there for a week was a huge disappointment and really hope you consider other resorts. Family of three for scale. Location is walkable to shops and restaurants so at least there was that. We did try to talk to the front desk to address our issues and were met with complete indifference. We stay at all inclusive resorts frequently, worst experience to date.
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Jan 04, 2025
VERY SURPRISED AND HAPPY
The staff, food, and premises exceeded my expectations. Christmas Day was especially enjoyable, and the food was excellent. The staff goes above and beyond to make your stay pleasant. I am very happy with the experience.
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Jan 03, 2025Inclusive is different for many people!!
My husband, daughter, her husband and two children just came back from a week there starting Dec. 27, 2024. It said all inclusive, but it’s not what we expected. There are 4 restaurants that don’t open until 6:00 p.m. each night and they are not big restaurants so if you don’t get there early you won’t get in or wait until a table is free. You can not make reservations. There is a huge restaurant that is open for breakfast, lunch & dinner; It is all Buffett with many good choices and this we found very good. You cannot order cocktails in any restaurants which was disappointing, you were offered white or red wine of their choice only! We had adjoining rooms and the next day there were lots of small bugs in my daughter bathroom, they were mortified!! They were all in the sinks, the floor, her husband’s bag etc. They told us the hotel was full, but they could exterminate the room or we could wait until 12:00 for two other adjoining rooms that were checking out, we did that, but they would not let us back to check in until 3:00 (you would think they would have the cleaning people do those rooms first, but no we actually didn’t get all our things until 4:30 that day. This was a huge inconvenience as we had to take out personal belongings to the pool where someone had to stay with them all day. You don’t get 24 service where u can go and get a snack if the kids wanted something so bring your own. The pool was really nice and the bar. All inclusive to us was disappointing. We have gone to Beaches in Turks and Caicos every year and it is truly all inclusive although more expensive, but worth it!! We won’t be back! The kids did have fun on the beach & pool.
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Jan 03, 2025Disappointed in the RUI.
I've heard that Aruba is incredibly. It is, but don't stay at the Riu. The resort is clean, but the rooms are so dated it's just sad. I'm surprised this is a RUI, it falls way below their standards. Save your money book elsewhere. Our room had black mold in it, the shower didn't work at first. Elevators weren't working, had to walk down 6 flights of stairs. We were treated poorly at the Italian restaurant. We were ignored, it took 90 minutes to get a small portion of food. Most of the time we couldn't get chairs on the beach. There are much nicer hotels on the strip, The beach is nice and the location is great, 100% walk location, which means there are better restaurants nearby. Honestly, book another hotel and fall in love with Aruba.