Hotel Promotions
Optional Online Check-in.

Thank you for choosing RIU Hotels & Resorts for your upcoming stay, we really appreciate your custom and your loyalty.

We would like to introduce you to our new feature designed to help you to navigate the new normal procedures with your health and safety as our primary priority.

Web Check in allows you to pre-register yourself starting 7 days and up to 48 hours before your arrival day.

By doing so, you will spend more time experiencing our hotels and resorts and less time in queues due to enhanced health and safety procedures and the new normal protocols.

We strongly recommend you to use this new service by following these easy steps!

Direct access to https://www.riu.com/checkin-online

Mandatory Pre-check in Online: https://youtu.be/E51G5ksTZcs

Contactless Menu: https://youtu.be/wS0_0DSX9Yw

Electronic Signature: https://youtu.be/CcIuxGTlzm4

Applicable Dates:
Booking Dates: 12 Jun 2020 to 31 Dec 9999
Travel Dates: 12 Jun 2020 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.

Guests celebrating their honeymoon with us will receive the following amenities:

• Surprise welcome gift in their room.    

• Small bottle of Rum

• King bed (subject to availability at time of check-in)

• Late check-out (subject to availability at time of departure)

• Complimentary upgrade to next available room category (subject to availability and upon request) 

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Marriage must be within 90 days of arrival. 

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;27 Jun 2024 to 23 Dec 2025
Travel Dates: 24 Dec 2025 to 23 Dec 2026;24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $1426 in Resort Credits.
Guests will receive up to $1426 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services.  Additional details will be provided upon check-in at the hotel.

Important Information: Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $2086 in Resort Credits.
Guests will receive up to $2086 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services.  Additional details will be provided upon check-in at the hotel.

Important Information: Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Elite Club Amenities.
Premium branded drinks at the exclusive bars
Exclusive lounge bar
Elite Club Restaurant
Exclusive breakfast, including a-la-carte menu options
Exclusive pool area with bar
Dedicated check-in area and Elite Club wristband
Early check-in depending on availability
Late check-out until 01 p.m.
Welcome gift
In-room aromatherapy
Exclusive room service menu
Upgraded in-room liquor dispenser (Premium brands)
Upgraded minibar with snacks and a bottle of wine or cava
Dinner reservation available for the a-la-carte restaurants

Important Information:   Amenities are subject to change.
Applicable Dates:
Booking Dates: 25 Jun 2024 to 23 Dec 2025
Travel Dates: 25 Jun 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges.

Guests have daytime use of the following Riu properties: Riu Palace Punta Cana, and Riu Bambu. Guests may use facilities at these resorts, including the beach, pools, and bars. Guests may also enjoy lunch at these properties. Restrictions apply and transportation is not included. Consult hotel upon arrival for more information.


Important Information: Exchange privileges are subject to change.

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The All Inclusive program includes the following amenities:

• Breakfast: 

 - Varied buffet, live cooking stations, fruit, juices and Cava

• Lunch: 

 - Buffet with live cooking stations and assorted desserts. 

 - Food Court with different food stalls. 

 - "Pepe's Food" Grill, taco station and pizza.

• Dinner (main restaurant): 

 - Buffets and live cooking stations. 

 - Special evenings (three times a week)

• Various restaurants for optional à la carte dining.

• Snacks 24 hours a day.

• For additional lunches and snacks, free choice from a selection of restaurants at Riu Palace Bavaro, Riu Palace Punta Cana and

  Riu Bambu

• Beverages:

 - International drinks with top brands 24 hours a day

 - Daily signature drink

 - Drinks service at pool

 - Drinks at all bars within the Riu Resort (excluding Riu Palace Macao)

 - Minibar and regularly restocked liquor dispenser

• Room service 24 hours a day

• In-room safe

• Sports and activities: 

 - Beach-volleyball court and multipurpose sports pitch

 - Group fitness activities in the RiuFit area (daily)

 - Gym

 - At the Riu Resort: 3 tennis courts, steam bath

 - Windsurfing, kayaking, snorkelling equipment, small catamaran (maximum 2 people) and body board

 - Water park "Splash Water World" (at the Riu Resort), open 6 times a week

 - 1 introductory scuba diving lesson in pool

• Entertainment: 

 - Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)

 - Daytime entertainment programme for adults (daily)

 - "Riu Party", theme parties for adults, several times a week

 - Riu evening programme, live music or shows (daily)

• Free entry to "Pacha" discotheque and drinks (open 6 nights a week)

• All accommodation, taxes and tips included


Important Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Applicable Dates:
Booking Dates: 16 May 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • 24 hours Sports Bar
  • Agave
    Mexican a-la-carte restaurant with starters buffet. Dinner only.
  • American Country
    A-la-carte restaurant serving All-American favorites.
    Open for lunch, dinner and in-between snacks.
  • Candy
    Ice cream parlor
  • Capuchino
    Patisserie
  • Daiquiri Lobby Bar
  • Elite Club Lounge exclusively for Elite Club guest
  • Elite Club poolside and swim-up bar
    Exclusively for Elite Club guests
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. Dinner only.
  • Food Court

    Variety of choices: Wok-Pokes, Taco Station, Fried Chicken, Pizza, "Pepe's Food" grill, Ice Cream Parlor, Creperie, bar "Bacano".

  • Joe`s Bar Cocktail Bar
  • Krystal

    A-la-carte restaurant serving fusion cuisine. Dinner only.

  • La Bambola
    Italian a-la-carte restaurant with starters buffet. Dinner only.
  • La Fiesta Lounge Bar
  • La Plaza Bar
  • La Yola and Naiboa poolside bars with swim-up bar
  • Melao poolside bar
  • Pepe´s Food Grill
    Snacks. Lunch only.
  • Taino
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.

  • The Bakery
    Patisserie
  • The Steakhouse
    A-la-carte restaurant. Dinner only.
  • Zen
    A-la-carte restaurant serving Asian cuisine. Dinner only.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • 24-hour front desk
  • 24-hour room service
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Safe deposit box
  • Spa†
  • Tennis court
  • Water sports†

† Fees may apply

On-Site Recreation
  • Children's pool
    One children`s pool with pirate ship, slides and splash pad.
  • Children's program, onsite
    RiuLand Kids Club with open air playground and cinema
  • Direct access to a beach
  • Fitness center on-site
  • General
    Splash Water World acuatic park including children`s pool with slides.

    - Riu FIT activities

    - Multipurpose court

    - Ping Pong

    - Volleyball

    Entertainment:

    - Daytime entertainment programm for adults

    - Live music, shows and RIU entertainment

    - RIU Party - 4 weekly themed parties with Drinks Included

    - "Pacha" Nightclub with drinks included (open 6 nights a week)

  • Non-Motorized Water Sports
  • Pool
    There are 9 pools on-site. This property has swim-up bars.
  • Spa †
  • Steam bath
    Steam bath at the SPA
  • Tennis court
    3 tennis courts in the resort
Off-Site Recreation
  • Golf †
    There is a golf course located within a mile of the property.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 10473 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel - highly recommend.

    Great hotel to visit! Room 6221 was spacious, immaculately clean, and serviced daily. When the coffee wasn’t being restocked, I requested it through the app, and by the time we returned to the room, it was already there. There was plenty of space around the pools—no need to worry about towels reserving beds at 6 AM! The staff were lovely and couldn’t have been more helpful. I didn’t actually see anyone cleaning the pool at any time, but the facilities and water were spotless, so perhaps they did it when I wasn’t around. The food felt repetitive at times, but the à la carte restaurants more than made up for it. The quality there was outstanding, and the steakhouse comes highly recommended. Overall, it was a very relaxing and satisfying holiday with no mishaps or issues.

    Feb 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    AMAZING TIME AT THE BAVARO PALACE

    We had a great week! The resort is BEAUTIFUL. The grounds are IMMACULATE. Zero bugs, animals, etc. etc. The rooms are spacious and clean always. We had a Junior Connecting Suite with Garden View & it was perfect for our family with (2) teens. The staff at the hotel are AMAZING & friendly always. Jesus at the Breakfast Buffet welcomed us every morning with his smile & "HOLA MI FAMILIA!" When we were leaving on our final day he chased my kids down to say goodbye and it's all they talked about the whole flight home - Jesus is missed. Esmerelda at the Steakhouse hostess station is accommodating and kind! She always got us in for dinner! The food is what you'd expect at an all inclusive resort & we had no complaints - there was always something for everyone. The beach is clean & the pools are too - we never struggled to find chairs at either and didn't have to rush down every AM to save our seats. The room service was prompt and always available & the housekeeping always provided us with clean towels, turned our beds down, made flowers out of the sheets and made us feel right at home. The resort is very big and you can walk around from hotel to hotel. WE CANNOT WAIT TO RETURN!

    Feb 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great Vacation at the RIU Palace Bavaro

    We stayed at the Riu Palace Bavaro in February. The hotel was completely remodeled in 2024, and boy was it great. The rooms sparkled and the lobby and restaurants were awe-inspiring The food was excellent at all of the restaurants and the buffet. Ricardo, one of the baggage handlers was invaluable and even made a new band for my wife's watch after hers broke. Lucien, one of the management team was always helping travelers including us. The hotel is very lucky to employ her. We had some trouble getting home but with Lucien's help pressuring the Nexus representative, Pablo, we finally were able to leave, I would highly recommend this Hotel, but I would not recommend Sunwing Airlines.

    Feb 24, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Feb break with adult sons

    Beautiful clean resort, friendly staff, excellent amenities. Fairly large but not overly so. We enjoyed our Elite upgrade in Villa 43 which was close to the pools and beach. Meals were very good at Zen and the Steak house. The nightly buffet was just okay. I found the meats to be quite dried out. The food court is an excellent idea and the stations were very good, esp the Wok, Tico Taco and Pizza. These ladies and men are working so hard in the heat but always have a smile. I didn’t enjoy the Sweet station but my kids did! Loved the cappuccino bar. Angela made our Capps every morning and she had the friendliest smile. The entertainment staff work very hard. In fact, I thought all staff were very busy, friendly and accommodating throughout the day. The lobby is beautiful and the grounds are very well kept.

    Feb 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Newly renovated Palace Bavaro is the best mix of fun and relaxation

    We stayed in the Villas in the Deluxe Superior Junior Suite (non elite/ no swim out) Top floor 4035. This seems the best value for the experience. Great access to the restaurants and pools. Excellent views of the ocean and pool areas. Food was very good at the buffet. We also had excellent food at the steakhouse and Asian restaurants. The staff makes you feel welcome everywhere. Don’t miss the booze cart features after dinner. Hector and the other mixologists earn their tips. “See you 5 minutes” The resort has the right mix of party and chill. A bonus was getting to see the Michael Jackson show again in the performance theater. We wouldn’t hesitate to return to this resort again.

    Feb 24, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policies:  Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

    The connecting Junior Suites has a minimum occupancy of 4 in each room booked.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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