Opening late fall 2022! The all-inclusive, 24-hour Riu Palace Kukulkan is located in the heart of one of the biggest tourist destinations in Cancun. The property is situated on a dazzling stretch of white-sand beach and is framed by tropical vegetation and clear turquoise water.


Enjoy a day of relaxation by indulging at the Renova Spa, with a variety of treatments to choose from. The hotel also offers a sauna, jacuzzi, and swimming pools, where sunbathing with a cocktail in hand is a must.


The renowned all-inclusive program invites you to taste a huge variety of dishes, from local to international recipes. The themed restaurants have a wide variety of options, including Japanese, Italian, or Mexican.


Staying fit during your vacation is possible thanks to the fitness center, volleyball, and non-motorized water sports like kayaking and snorkeling. Adults won't feel bored thanks to live shows, music, and other entertainment both day and night. 

Location

Beach
Cancun International Airport : 12 miles

Property Information

Year Built: 2022
Total available rooms and suites: 428

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - A minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1157 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Hotel Resort

    We had such an amazing time here. The resort was beautiful and all the staff were so welcoming and took care of you. Their hospitality was just the best! Food was amazing and weather was great. We are coming back again!

    Dec 19, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Mexican girl in Mexico

    I want to thank David, Erick, Ariel, Juan, Ramiro and Rodolfo and the guy that worked the bar on 12/11 by himself, didn’t get his name, and all the cleaning staff. Very hospitable and helpful. Sergio in the steak house is awesome. Only complaint is the music. Better music please!

    Dec 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing!

    This resort will be the only one I will ever go to! This resort has it all to include many food choices!

    Dec 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome property Friendly Folks

    Overall very nice resort with great friendly folks working there. The coffee shop was great and they had a small late night buffet that was decent. The pool side snack bar was also very good. The pools were clean and all the areas well kept.

    Dec 16, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Super stay

    A wonderful stay on the Hotel Zone. Lovely private beach with great service fir chairs, umbrellas and drinks. The restaurants are run professionally. Very polite staff. Exceedingly clean.

    Dec 16, 2024