Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3350 reviews
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Apr 23, 2025First time stay was fantastic
We have not been to the Dominican Republic for over 15 years and wanted some sunshine, we was not disappointed. The hotel was clean and well staffed, service was great and we have no complaints. The buffet had a massive range of foods to choose from and we used all the restaurants to try different things, again all with fabulous service and quality. If you get served by Ambar in any of the restaurants (they rotate around) you will be looked after well, this young lady speaks great English and puts a lot of effort into looking after people. Nothing to do with the hotel but this deserves a mention, there was a lot of American families as some US States were on spring break, the young lads and lasses were a credit to there families, no rudeness or bad language, it was nice to see them enjoying themselves with consideration to others.
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Apr 21, 2025Overall good food not so much
So just got home and the resort was nice the room was always clean and staff were awesome. The beach was beautiful and pools and waterpark were very nice. Now to the food While it wasn’t horrible it was very underwhelming compared to other resorts we have stayed at in DR. Honestly the best thing we had was at the food court by the pool. You could do the buffet and the food court and skip the restaurants. The Mexican called Agave was the worst food took forever to come out and it was cold tortilla were stale. We had a wonderful time and it really is like paradise just don’t expect gourmet food experience
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Apr 19, 2025Traveler Beware!
We are here now and the experience has been horrible. Our rooms are dirty, had to call 4 times and finally walk down to the front desk to get pillows. Showers in both rooms don’t work, safe didn’t work so they thought sending someone at 9:30 PM to saw into was a good idea. Service is not great. It’s totally gross and disappointing. We are going to ask for new rooms tomorrow. If we don’t get them then I am going to ask for our money back and go home. Just so sick about the experience.
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Apr 19, 202521st Birthday Trip
During my stay, I was treated with hospitality and respect. The staff helped answer any questions; if anything was unknown, they would find someone with the answers. To top it off, they helped reveal my birthday cake at their restaurant and sang.
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Apr 17, 2025
Excellent Time
We have been to this resort several times and enjoy it each time. The staff is friendly and helpful and the beach never disappoints. Highly recommend!