The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.

There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.

The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.

We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .

Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.

Location

Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property Information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 452

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8104 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wedding Trip 2024

    We had our wedding at this Riu in November 2024, it was amazing to say the least. We had 50 people incl us stay on the resort and 13 people come to the wedding off resort. The staff are amazing here and the food is also amazing considering it’s an all inclusive resort (usually the food isn’t that good but the buffet even had lobster!) We had guests ages 9months to 75 years old and everyone had an incredible time. Thank you for making our wedding so special! I highly recommend this resort

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not the best experience

    I am very disappointed with my recent stay at your hotel. There were several issues that left me questioning the quality of the property and its service. Firstly, the lack of entertainment and nightlife was a major letdown. This is typically a highlight of resort stays, but it felt like there was nothing to do in the evenings. My experience with the rooms was equally disheartening. The first room I was assigned (in Building 1) had no working Wi-Fi, and the room phone didn’t work either. I was moved to a room in Building 2, but it was damp and smelled strongly of mold, making the stay uncomfortable. The challenges didn’t stop there. The morning after my arrival, I needed to work but couldn’t due to the lack of Wi-Fi in my room. This forced me to go to the lobby in search of a connection. To make matters worse, I was shuffled from one spot to another just to find a functional outlet for my laptop. This entire process was incredibly frustrating and unacceptable for a hotel. Another issue was the demeanor of the staff. While I encountered two friendly and helpful individuals—Chris at the front desk and Paradise from the entertainment crew—the majority of the staff seemed disgruntled and unapproachable. Overall, my stay was far from enjoyable, and I cannot recommend this hotel to others. Serious improvements are needed in both facilities and service.

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    Food was great, beach and water amazing. It's a "small" cozy hotel ressort where everything is close by. Not a lot of animations or music for those who like something that move more. Personnally was happy with a calm vacation.

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful resort

    Our top choice. Great food, beautiful beach and ocean, lovely pools and great staff. Couldn’t ask for anything more.

    Nov 15, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Lovely Beach.

    Arrived late in the evening. Reception staff were pleasant and directed us to our room which was clean and spacious. The mini bar had not been restocked prior to our arrival. Had to wait until the next morning for this to be done. There were sachets of drinks but no British style teabags or milk and no kettle, so we asked for these and they were brought to us. The toiletries were wall mounted in the bathroom. You had to squeeze the bottles to get the contents out, which is difficult for anybody with arthritic hands. The ground floor room's terrace was not private as there were guests and staff constantly walking past and so I did not feel like doing any sunbathing there. I cannot walk very far, due to a bad knee and found that it was a long walk to any of the amenities, e.g. Buffet, restaurants, bars etc., and I found only two toilet blocks which were also a long walk away. I would avoid this hotel complex if you have mobility problems. Smoking is only permitted in designated areas but there is is no seating (or shade) in these areas. Large range of cocktails available, but mostly pre-mixed. Bar staff were friendly for most of the time except for if you told them they had got your drink wrong. Some of the bar staff were likely to break out into periods of noisy shouting, one even barked like a dog a few times. Did they think they were being "entertaining"? The onsite gift shop was very expensive.

    Nov 15, 2024