Located in the heart of Manhattan, the new Riu Plaza New York Times Square Hotel offers its guests many services and amenities such as a gym, meeting rooms and Wi-Fi connection. At our hotel in New York you can experience our concept of urban tourism and enjoy a vacation in New York or a business trip with all of the services Riu Hotels & Resorts has to offer you.

The 29 floors of the Riu Plaza New York Times Square Hotel stand out because of their cutting edge and elegant design and their more than 600 rooms perfectly equipped with a mini refrigerator, desk, television with multimedia connections, central air conditioning and heating, among other amenities, which have been designed to offer you maximum comfort. Included among the hotel's facilities you will find the Fashion bar, "The Theater Buffet" and the Capital bar, with its Grab & Go concept characteristic of the city. In addition, at our hotel next to Times Square, the facility fee includes access to the cloakroom, a water bottle in each room, unlimited access to the gym and several other services.

Property Information

Year Built: 2021

{{title}}

Resort Details

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory Hotel does not offer rollaway or extra beds.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory "A minimum mandatory hotel-imposed fee of $29 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies."

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Breakers Policy - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1044 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Lots of walking

    Lovely hotel the room was very good lovely bathroom very clean with lots of fresh towels the only thing was the breakfast queue was very long we first had to line up in reception then go up to the 5th floor where you had to line up again some days we were there for over half an hour waiting in line the breakfast was nice and quite a good choice I would stay here again but not for breakfast The hotel is near a lot of attraction but a lot of walking but we had a great time

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Weird Rules Weird experience

    The bookong and check-in process was unnecessarily complex and time-consuming. While I understand the need for security measures regarding physical card verification, the implementation was overly rigid. Most frustratingly, after rebooking our $500/night room, we were locked out of our room at 1130 at night exhausted because staff failed to mention we needed to check in again. An unexpected $30 additional fee only added to this chaotic situation. The staff experience was mixed - several employees were genuinely friendly and helpful, while others seemed inadequately trained to handle basic guest concerns. The breakfast buffet, though offering various options, had ridiculous wait times where guests were herded like cattle - unacceptable for a hotel at this price point. The overall experience felt poorly managed and bizarrely disorganized for an expensive property. The constant hurdles and lack of communication made for a very frustrating stay. Unfortunately, based on this experience, I would not book with another Riu property in the future.

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice hotel but going to breakfast is a nightmare

    Nice hotel and relatively quiet despite being in the middle of time square. Rooms are small but arnt they all in New York! There was a flashing light from the smoke detector which was very annoying. Breakfast is a nightmare! You have to get in the lift to the lobby to queue to then go to level 5 to queue again! Definitely would recommend only doing room only!

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Perfect location

    The location of this hotel can't be beat for a visit to NYC. You are steps from Times Square, an easy walk to so many attractions, Broadway, food, etc. Our room was small but worked great for 2 people. My luggage fit under the bed so it was out of the way. The entire property was clean, safe and every staff member met me with a smile. As mentioned the elevators of a morning can be a wait. My daughter and I took the stairs down each morning from the 12th floor but we were able to get on one going up with minimal wait of an afternoon. We skipped the breakfast chaos, but I would say if you are die hard hotel breakfast person go early. We simply went across the street to Dunkin each day. I would not hesitate to stay here again.

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great 4 night stay

    I can’t fault this hotel, after reading some negative comments I was wondering if I had done the right thing booking here. From checking in to checking out it was a faultless stay. We checked in very quickly, we had room 4406 which was a really high room with a view of Times Square, the room was great and very clean, bed was comfy, bathroom had a big shower and was big and clean. The room was cleaned every day to a high standard. Breakfast was a concern after reading some reviews, we had no problem what so ever, we got there early every morning around 6.50 and we went straight up and seated straight away, great choice of hot and cold food and drinks. All the staff were really friendly, we used the bar in the hotel which was really nice, happy hour between 4 and 8 pm, great mojhitos , great choice of cakes and sandwiches which we had a couple of nights. I would recommend to anyone to stay here, with Times Square red steps just a 2 minute walk away it couldn’t be any better situated. If I ever come back to New York I will definitely stay here.

    Nov 16, 2024