Location
Times SquareProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Facility Fee: There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out.
Facility Fee Inclusions:
-WiFi high speed access through the hotel’s guest rooms and public areas for up to two devices per person.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm
Inclusions are subject to change at any time without prior notification.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7282 reviews-
A group of 6 friends in New York
6 adults in 2 rooms with 2 beds and a sofa bed in each .Room was great ,a good size ,very clean ,it’s a busy place and staff friendly and efficient . Location is great .However I would not recommend the sofa bed for adults,it is very uncomfortable and only suitable for small kids.
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Excellent choice
This hotel is well located for all sightseeing trips. It is clean, maid service everyday! The breakfast….. phenomenal. Set us up for the day. Staff were friendly and welcoming. Great place to stay. Thank you Rui Plaza, Times Square .You did not disappoint
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This is the life!
This trip was ridiculous. It was a work trip but with tons of free time and this was a great base to explore the city. Got to hang out in Time square. Never thought I’d be living this kind of life but here we are. Hotel was great. Staff super nice and the room was perfect.
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Beware of the food police at the breakfast restaurant
The hotel was okay rooms are small frosted wall that divided the shower and the bedroom is not suitable for families that have kids. Front desk staff, bellman and security were all nice and approachable. The hostesses in at Breakfast restaurant were nice. The waiters especially on Sunday 11/17/24 were like the food police, when they thought a person was taking food out of the restaurant they place a card on you table saying food not allowed outside restaurant...then check you for food on your person to make sure you're not taking food. You pay so much to stay at this hotel and there's a buffet that you can't take your leftovers food from your own plate with you they rather throw it away.
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Lovely hotel. Wonderful staff. Great location.
Fabulous Hotel. Wonderful staff. Great location. Don’t have any fear of using this hotel. It is very clean and has brilliant staff. Breakfast is included and although it can be very busy it is very organised and the waiting time for seating is not long at all. The breakfast choices are great and set you up for the day. The rooms are very clean and comfortable. The bathroom has a frosted glass partition between the shower and the bedroom but if you are really worried about lack of privacy just leave the bathroom light off. I have been numerous times sharing with different friends or family and this does not bother us in the slightest. No tea making facilities but a fridge is in the room. We bought coffee and tea in the coffee lounge at reception whenever we returned to the hotel and took it up to the room. Coffee lounge brownies are very good. Staff are excellent and an asset to the hotel. Reception staff are really nice and so are the cleaners but I have to give a special mention to all the bellboys/concierge staff they are a delight to deal with and so funny. We always went to another hotel pre-Covid but after the lockdown was lifted our usual hotel stayed closed for a bit longer. We were lucky to find Riu Plaza TS and have returned twice a year since. I would not use any other hotel for my visits and we even choose our holiday dates for when the hotel has availability