Facing the dark blue waters of the Mexican Pacific, this superior hotel provides a fun-filled retreat for families, groups and active adults. Family-friendly amenities including a playground, mini-club and a children’s swimming pool will delight younger guests, while the fitness room, night club and dynamic restaurants provide the perfect setting for unforgettable tropical getaways.



Location

Beach
Mazatlan International Airport : 23 miles

Property Information

Year Built: 2008
Floors: 20
Total rooms: 1028

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policy -
 Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5620 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice resort

    Resort is in a great location, not too far from the airport and away from the city. Very clean, even the washrooms by the pool which is amazing given the sand and number of people using them. Staff from the front desk to servers to cleaners and door men, are very nice and seem to like working there. We stayed on the third floor so mostly took the stairs but also had a great view. Rooms are big and beds comfortable, food is good, especially in the restaurants. My only complaints, and I acknowledge that these factors are personal preference, are poor enforcement of smoking policy and the constant noise; a quiet lounge somewhere onsite would be wonderful.

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    5 Time There

    Will Return! The only complaint is that elevators are not up to capacity of the hotel and you can Waite for up to 20 minutes (we were on the 4th floor).

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lots of places to be and loads of room!

    The most spacious resort I’ve stayed in! The beds are a bit hard and that’s the only negative I’ve experienced, staff are very friendly and helpful.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Vacation

    The best words to describe my vacation are wonderful and amazing from the welcome, the food, the staff and the view.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice resort, great for families

    Food was absolutely amazing for every meal. The A la carte weren't worth the wait, though. We did the Tabasco and Italian places. I wouldn't recommend those ones. Both meals were poor service and worse food. Stick with the buffets and you won't be disappointed. The resort was super clean and nice. The only real issue is no one explained what was available at the resort or where anything was. It wasn't until the fourth day that we found a map and saw there was another restaurant we didn't even know about. Seems no one else knew about it either because it was almost empty every time we went there while the others were super busy. Lots of pools to choose from and plenty for the kids to do. The family room was huge and clean but the beds were super uncomfortable. They were brand new though, so likely just not broken in yet. Amazing food and super clean, so I definitely recommend the resort.

    Dec 20, 2024