The hotel is located directly on the beach and near the vibrant city of Montego Bay. It consists of a 2-storey main building and several 2- and 3-storey annexes housing withmore than 800 guest rooms. After a complete refurbishment in 2020 the hotel opens like an ADULTS ONLY hotel, exclusively for adults over 18 years old. Next to the Riu Montego Bay are the Riu Palace Jamaica and Riu Reggae hotels.

ADULTS ONLY SERVICES
-Welcome drink of sparkling wine
-Concierge service
-Bathrobe
-Free WiFi throughout the hotel
-Premium-branded drinks throughout the hotel
-Speciality wine list (at an extra charge)
-Romantic dinner on the beach (at an extra charge)

ALL INCLUSIVE FACILITIES:
-All meals, snacks, domestic and imported alcoholic and non-alcoholic beverages in all hotel -bars and restaurants.
-Snacks and drinks 24 hours a day.
-Regularly refilled minibar and liquor dispenser in the guest rooms.
-In-room safe.
-Free sports, activities and entertainment programme as described.
-"Splash Water World” water park
-Free wellness facilities as described.
-Free entry to the discotheque (drinks included).
-WiFi throughout the hotel.
-All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.


Location

Montego Bay-Beach
Montego Bay, Jamaica - Sangster (MBJ) : 2 miles

Property Information

Year Built: 2007
Last Renovation: 2020
Total rooms: 826

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9914 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Cannot recommend but decent value for money

    I am going to say what many are afraid to say. I would not recommend this as a good resort for Canadians. There were a large number of Americans who had no interest in socializing with anyone different than them. It was weird, like if you said "Hi" you would just get a look. I'd pay more to stay somewhere else and hope for a better inclusive atmosphere. Food was ok, rooms nice but ask for a blanket as they give you a flat sheet as a "blanket" and you have to ask for a thin blanket. DJs were horrible. 10% reggae 90% hardcore rap.

    Nov 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our montego bay holiday

    My friend and I stayed at riu montego bay from 11/11/24 to 21/11/24 hotel was clean, our room was spotless, sinika was our cleaner she always made sure our room was beautifully clean, the food is spot on always something delicious to eat, breakfast whatever you can think of was there so much to choose from, pepes jerk chicken in the afternoon was amazing, we used to look forward to our dinner as our waitress after serving us on the first day remembered us and would get drinks on our table before we could get back with our food amazing customer service saltana ❤️you made our holiday with your bright cheery smile we will miss you lots, jowayne on reception what a gent always there when we ran out of coffee 😂, do make a reservation for steak house what a treat the food was amazing, my friend and I had 10 days of pure relaxation as we have been to Jamaica before and did all the excursions possible, go to the shows at night you won't be disappointed the steel band was fabulous animation team were great to, a little shout out to simone who had joined just a few days before we got there thanks for the chats and whatever you do you will smash it gwan bar tender who did the most delicious cocktails 🙌 Thankyou riu montego bay!!! ❤️

    Nov 22, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great stay. However the food lack the authentic Jamaican TASTE

    My family and I stay here for the first time. The property is lovely. The meal selection was a wide variety 👍👍 However the food lack taste. It was not delicious at all.

    Nov 22, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Second stay

    This was my second time staying at this particular Riu property and my third time overall at Riu. I will say this go round was not as good as the first. The first time was in 2022. The food and level of service was better the first time. I found it difficult to get reservations for dinner, although I tried booking them as soon as I was assigned to a room. Sometimes flagging down a server was a challenge in the buffet. The rooms were nice and clean, however I didn't love the pillows. One thing that was better this time was the entertainment. My stay this time was longer than the first so I spent more time at the resort. The entertainment was so good! Each night was something different. The spa is a must visit! I was pleased with the variety of options at the gift shop.

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Jamaica owes me nothing

    The staff are very nice, very clean resort, a lot of fun and the food are amazing. I will definitely go back.

    Nov 21, 2024