Located at the edge of the beach, Hotel Riu Ocho Rios is the perfect place to enjoy an unforgettable holiday in Jamaica with the best 24-hour all-inclusive service. This resort in Ocho Rios offers services such as free WiFi throughout the hotel, fun entertainment programmes for all ages, a water park, a wide range of cuisine and RIU’s exclusive service.
If you are hoping for maximum fun on your holiday, the “Splash Water World” water park at Hotel Riu Ocho Rios is bound to delight you. What’s more, the entertainment programmes with daytime activities and nighttime shows, and the wide range of sports available, will make your getaway an unforgettable experience. The little ones in the family will also have lots of ways to have fun, such as the Riu Land kids’ club with special children’s activities, the children’s pool with slides and the playground.
Location
Ocho Rios - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property,
at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12907 reviews
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Nov 18, 2024Excellent
Facility, food and night time entertainment were excellent. However security is needed on the beach during the evenings to reduce peddlers selling narcotics
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Nov 17, 2024Bad experience turn good
I went to riu ochi rios to celebrate my daughter birthday, however the customer we I received from the front desk agent was horrible, the agent name is jheanille. She had no empathy to my situation and there was no emotional response, the agent attitude was disgusting. She even made me cry because of how horrible the encounter was with her, we had decided never to book another riu hotel. But GOD sent Breana I met her when I collect the room key and her friendly energy and vibrant spirit captivate me, her customer was top tier!!!! She have an amazing personality. She gave me hope of booking into another riu hotel.
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Nov 17, 2024
Bad experience turn good
I went to riu ochi rios to celebrate my niece birthday, however the customer we I received from the front desk agent was horrible, the agent name is jheanille. She had no empathy to my situation and there was no emotional response, the agent attitude was disgusting. She even made my sister cry because of how horrible the encounter was with her, we had decided never to book another riu hotel. But GOD sent Breana I met her when I collect the room key and her friendly energy and vibrant spirit captivate me, her customer was top tier!!!! She have an amazing personality. She gave me hope of booking into another riu hotel.
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Nov 17, 2024
My first visit to Riu Hotel
My fiancé booked this trip for me to celebrate my birthday for the weekend. The wide variety of food was definitely appreciated, loved the fact that there was something for everyone down to the little ones. Since it was my first time, i think i was a bit slow for the person that made the omelette when she asked what did i want in it. I feel like she could have been kinder to me in that regard so she skipped me and went to the next person but outside of that it was a beautiful stay. Definitely would go back
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Nov 17, 2024
Son’s Birthday Trip
We originally booked for one week for my son’s 5th birthday. When we arrived, the first person we interacted with was Ashaney , our bellhop. He is friendly and very welcoming. He talked with our son like he has known him for years and played with his dinosaur toy which really made my son happy. The food was great at the main dinning room but what made the dinning experience even better was our server Shannon. We met her at dinner on our second night and every night after that, we sat in her section because of how GREAT she was. Shannon is kind, friendly, she remembered our drink order every night without is even asking. My son was excited to see her every night and hugged her once we were leaving. The night of my son’s birth day, she decorated his table with balloons, her and the other staff members sang happy birthday and gave him a cake which made him extremely happy!! She is the example of who a waitress should be. She represents the Riu brand! The Bar Supervisor, Desroy, is another example of the kind of representative that fits the Riu brand. Destroy and my husband had the best connection. Whenever we went to the sports bar, as soon as he saw us entering, we would have our drink ready by the time we sat down. He is an excellent person, kind to every guest that we saw him encountered. Many nights we were in the sports bar and he supported his staff when they were under pressure from the large crowd. Alessia, Front desk was very nice and friendly. Thank you for helping us extend another day! Patrace was our Breakfast waitress for most of the time and she is amazing! Wayne is another bartender who is amazing and we thank you as well. Overall, thank you to the Riu staff. We will be back next year.