Riu Palace Macao  is the perfect place to enjoy an Adults-Only holiday. If you are thinking of a romantic getaway with your partner or laid back vacations with friends, this hotel, located directly on one of the most beautiful white sandy beaches in Punta Cana, is exactly what you are looking for.

Experience the Elite Club by RIU concept with swim-up rooms in premium locations and additional perks.

Lounge by one of the pools sipping a cool drink, enjoy sunbathing on the beach or have a relaxing massage at the Wellness Center. For the more active guests the hotel offers a variety of watersports, RiuFit activities and a Gym as well as  3 Tennis courts, a multipurpose sports court and the Riu Splash Water World water park in the resort.

6 restaurants and 8 bars offer everything from snacks to fine a-la-carte dining options. And don`t forget to try a handcraftedcocktail from the Mixology Cart.

Evenings at the hotel are filled with lively entertainment, shows and music. Dance the night away at Riu Pacha nightclub and Riu Party events in the resort.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 16 miles

Property Information

Year Built: 1994
Last Renovation: 2023
Floors: 4
Total available rooms and suites: 476

{{title}}

Resort Details

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory Minimum Age requirement is 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions. 

Hotel Spring Break Policies - 

This hotel does not accept any Student/Spring Breaker Groups at any time.  


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 6463 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Very Disappointing

    The hotel grounds and pools were very well maintained, but unfortunately our room was appalling. The rooms have had a recent renovation, but unfortunately the quality of the furniture and fittings is very poor. Therefore, they have already started to show serious signs of wear and tear. See photos for general state of room. The pool area was very noisy and crowded, but we walked along the beach to the next door Riu hotel and used the adults only pool there, which was very nice. We did in fact use a lot of the neighbouring hotel facilities, including having our lunch there. We did ask if we could transfer to a swim up room there, but we were told this wasn’t permissible. We also walked to several of the other Riu hotels and spent most of our evenings in those hotels. The staff were for the most part very helpful and polite. I would not go back to this hotel and was so disappointed in the dreadful state of our room. I have been to many Riu hotels over the past 25 years and this was by far the worst room we have ever had.

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Disappointed

    I’ve been to this resort for the last ten years if it had been my first time I would have thought ok but the standards have dropped dramatically the cleaning in in room was brilliant the bar staff the same reception the worst that I have experienced with riu after 29 visits worldwide the food was average in the main eating area which was lovely they replaced with canteen standard table and chairs pool area has not been refurbished there are tiles missing in the main pool it’s a shame loved this hotel but sadly will not be returning

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome as Always

    If your thinking of visiting and are reading not so favorable reviews...STOP, BOOK AND ENJOY!!! And stop by BAR Cubano and tell Danny I said Holá. Service was great, Room lovely and clean and Food was great!!!

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    Well just came back from RIU palace Macao and all I would say is for me it had everything party friendly vibe chill out vibe the works staff were excellent restaurant were good I will say that some of the bottom floor suites had said about damp smell I never came across any 10/10 I would go by some of the reviews on here definitely worth the visit and I had met couples from all over the globe who keep going back that alone speaks volumes

    Dec 19, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Palace Macao PUJ.

    I had talent the basic Jr suite room. The room was fine, éventuellement tough I had asked for two beds and only got one. The view from my balcony was terrible. On the 3rd floor with à view of the rooftops of the kitchen and other commun aléas with the added bonus of the smell of food l'ingérence as son as I opened the patio door. I dont' even unserstand why there are rooms with such ugly view and foul smells. I normaly loves to enjoy my balcony, but il was not possible with this room.

    Dec 17, 2024