Resort Details

Dining
OnSite Dining
  • Atlantic

    Non-smoking area and terrace, offering buffet style dining and show cooking stations. Theme dinners served twice a week.

    Some restaurants may only operate on select schedules. Some restaurants may require appropriate dress. Consult the hotel for hours of operation and dress codes.

  • Bahamas

    Grill Steakhouse for dinner.

  • Calypso Bar
    Salon lounge (serving snacks).
  • Capuchino
    Patisserie and ice cream parlor.
  • Jerk barbecue station
  • Krystal
    A la carte fusion cuisine.
  • Kulinarium
    A la carte Gourmet Cuisine
  • Open Air
    Romantic open-air dinner. Reservations required in advance, additional charge
  • Tengoku
    Japanese restaurant
  • Various Lounges/Bars
    - Soca
    - Sports Bar
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Bell staff/porter
  • Children not allowed
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Bell staff/porter
  • Children not allowed
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Sauna†
  • Spa†
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
    - Beach volleyball
    - Group fitness activities
  • Hot tub
  • Pool
    There are 2 outdoor pools including one infinity pool with swim-up bar.
  • Sauna †
  • Spa †
On-Site Attraction
  • On-site Entertainment

    - Diverse musical & theatrical presentations including live music and Riu theme shows

    -Shows, Riu evening programme or live music (daily)

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 2580 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Rude Staff-Terrible time reserving restaurants

    The first evening there we were told dining closed at 5pm. We just arrived and checked in at 4pm. Once we got checked in we headed over to get something to eat at 4:45pm. When we went to open the door to the restaurant, the waiter yelled at us "No! We are closed!" while waving his hands at us. The most rude welcome I've ever received at any resort. There was nothing for us to eat except the cold pizza in the bar. When we tried to make dinner reservations staff kept redirecting us to the Riu app that wasn't working for any of us. It felt like Riu was trying to purposely deter us from eating at the resort restaurants to push us to the cheaper buffet option. Felt very deliberate. For a 5 night stay we were able to eat in only two restaurants and that's unacceptable. I previously stayed at Riu Palace Jamaica and had a great experience. I would not recommend Riu Palace Paradise Island.

    Jan 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic 2 weeks

    We were picked up at airport by nexus, courtesy of RIU, quick and easy. Reception was good Lalynda served us and she was superb. The bar service is a bit hit and miss, assume servers do not seem too interested, but generally they are great Food at buffet was lovely, breakfast lunch and dinner, and the specialities were superb, steakhouse top then Japanese then Kullinarium, and Krystal. We never had any issues booking on the app. Entertainment was good every night. Pools are heated and very welcoming, and the beach bar was really good. Our room was cleaned daily by Maxine and she was superb, nothing too much trouble. The jerk station is great aswell. Overall it is a great resort, everything is nice, staff generally are fantastic, but there are a few less welcoming. Our only negative is that they could have a quiet bar to go to at night, as the sports bar gas sports on tv, and then the shows later so it is loud. But we had a fantastic 2 weeks, thank you RIU. All of you but especially Mcneil, Maxine, and Kelson.

    Jan 26, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Place

    Book a room without a balcony by mistake. Monica was AWESOME. She took the time to work with me and her manager to move us at minumal cost. The food was good and the jr suite plenty room. Adjusting the thermostat was our only complaint.

    Jan 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay.

    Hotel and staff were great. Two items that they can work on. Improve the reservation system: We were unable to make reservations for two of the restaurants. Limited alcohol selections: They did not offer a variety of brands.

    Jan 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A week to treature

    Beautiful setting, fun activities and incredible (helpful, professional and funny too) staff. Both the pools and the beach were lovely and attractive restaurants with good food and drinks.

    Jan 24, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies -     Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
    This hotel is adults only and children are not allowed.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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