Set on an idyllic, pristine stretch of white sand in Playa del Carmen, Royal Hideaway Playacar effortlessly blends world-class service and luxurious accommodations. A AAA Four-Diamond resort, this all-inclusive, adults-only haven offers peace, quiet and privacy. The resort’s elegantly appointed 201 rooms and suites feature sophisticated décor and luxurious ambiance with 24-hour room service. Relax around one of six pools or in one of our beachside Balinese beds where refreshments are just a moment away. Retreat to our full-service spa and indulge in revitalizing treatments. Sumptuous cuisine ranging from traditional Mexican fare to exquisite Thai foods awaits at six, à-la-carte restaurants or enhance your dining experience with our Chef’s Table dining experiences or unique theatre dinner show all curated by the resort’s Executive Chef. During the day, experience activities such as tequila tasting and cocktail classes; while in the evening, stroll down La Quinta Avenida for beachside shopping and entertainment.
Location
Playa del Carmen - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
CUSTOMER SERVICE - Complaint cutoff is 45 days from date of guest's check-out.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9413 reviews
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Dec 24, 2024Pleasantly surprised
We booked this through Costco and I was a bit nervous but we were pleasantly surprised the resort was as good as it looked online only critique is they need to add more local cuisine to their menu options! I didn’t go to Mexico to eat Italian food…
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Dec 24, 2024My vacation was excellent for me and my family. I am very grateful to the staff.
Thank you very much for all the service, my vacation was the best for me and my entire family thanks to my concierge Isidro Beltrán for his attention and help that he gave us, he was a very attentive and kind person, I recommend him, thank you for everything.
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Dec 24, 2024
I liked everything, especially the treatment they gave us.
Thanks to my concierge Isidro Beltrán for his kind attention to me and my family. We feel very lucky to visit you and we hope to return soon and continue finding friendly people who treat us as if we were at home. Thank you very much to everyone, especially Isidro, who really treated us very well.
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Dec 24, 2024
The best wedding anniversary!
We went to celebrate our anniversary and our stay at this place was the best!! The food and service are the most remarkable. The facilities were always clean as well as the room and the beautiful beach! Their cuisine is delicious. My favorite restaurant was Palazzo and the manager Adriana always served us impeccably. But we want to thank our concierge Cipriano who was perfect, always attentive to us and helped us at all times, scheduling tours and making our stay pleasant. Thank you all. We already want to come back again!
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Dec 24, 2024
Best experience for us with the best Concierge to guide us
I cannot say enough about how wonderful this resort is. The grounds, food & staff were impeccable. I would like to give a special acknowledgment of Cipriano our concierge. He went above and beyond to make our experience special. Consistently checked in on us during our week to see how we were and was always readily available to assist. He 100% made a difference for us. Thank You Cipriano