Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Suleica at the kids club is the best!
We love the kids’ club, especially Suleica who was so helpful to me and my kids. We had so much fun during the trip. My kid loves face painting, making key chains, hair braiding… Thanks Suleica for your hospitality! We appreciate your kindness!
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The place was beautiful and clean! Food was awesome and the front counter was super helpful Samantha and Alex!
Beautiful place and beautiful beaches! When I walked in it smelt fresh from the get-go, the initial staff was extremely helpful, especially Samantha and Alex! The beaches were extremely clean and the pool was perfect! The service was impeccable. Everybody was out to help.
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Great time at the Royal Solaris
My son really liked going to the kids club. He had a lot of fun on the slides in the pool and doing the activities. The staff there was great and looked after him very well. The staff was very attentive and well trained. The Hotel was nice and had good food at the restaurants. The activities at the main pool were fun as well.
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First time in Cancun
The staff is amazing and the facility is great. Suleica in the kids club is amazing and the attention she gave my 9yr. old son was awesome. My son really enjoyed the activities in the kids club. The food in all the restaurants was amazing as well.
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It was a very relaxing holiday
We found the pillows very hard.. they should have more choices with pillows.. however we never asked if there were any others.. everyone that worked there was very friendly.. we also found the restaurants and buffet very good. We would recommend this resort to everyone .