Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars
    El Cenote - Lobby bar

    Montealban - Full service bar
  • Various Restaurants
    La Hacienda de la Flor - Serving Mexican Cuisine

    Montealban - Serving International Cuisine
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Concierge desk
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box
  • Sauna
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports †
    All water sports available right in our beach area, fees apply.
  • Non-Motorized Water Sports †
    Complimentary Non mothorized water sports in all inclusive plan.
  • Pool
    There is 1 pool on site.
  • Sauna
  • Steam bath
Off-Site Recreation
  • Gambling †
  • Golf †
    Golf Course located within 15 Miles of Property.
Off-Site Attraction
  • beach
  • deer island
  • historic center

† Fees may apply

Hotel Advisories
  • Current Renovations: Description: Major remodeling in lobby area
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:
    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy: 
    This hotel cannot guarantee a spring-break-free environment.

    General Information:
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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