TripAdvisor Traveler Rating
4.5
based on 7370 reviews
Package type
Booking an Infant?
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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 – Rooftop Cabana Lounge.

Location

Cancun
Cancun International Airport (CUN) : 11 miles

Property Information

Year Built: 2019
Floors: 16
Total rooms: 180

Resort Details

Amenities

Activities

Hotel Advisories

Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory The Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Spring Break Policy - We cannot guarantee a spring break-free environment.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7370 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great beach vacation

    We had a great time at the Royalton Chic Cancun. The beach is beautiful and the service is excellent. I recommend the diamond club upgrade. You get access to the diamond club lounge for drinks and snacks and the diamond club has its own area on the beach and its own pool. Most importantly you have a butler or butlers that make everything very easy for you all week. Our butlers, Samara and Arturo, were the absolute best and really made our vacation outstanding. It was great to see them everyday and they could always put a smile on our faces. It can be a party hotel, but we went to relax. You can do either at this hotel. The food was great. The staff made sure we had a great time. This was our second stay at the resort and I hope we are able to go back.

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Was expecting more

    This resort is well advertised and looks amazing in all the pictures and information out there on it. I booked this thinking it would be over the top for me and my wife but it ended up just being an average to above average expereince. I would recommend spending the extra for the Diamond club and the butler is nice to have. The buffet is average but nothing special. Line ups were short so that was nice. The a la carte resultants were nice, staff was good. Food was average though. Not much flavour. The Italian rescue at was the only one worth visiting twice. The hotel in general needs a bit of an up grade and some maintenance as paint is starting to peel, steel is starting to rust etc. The price point in my opinion is a bit on the high side for what you get.

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best trip!

    We went for a bach trip & had the best time! Our butler were amazing (Arturo & Samara). The foam party was so much fun & the food was delish. Many different things to do & places to go on the resort. You don’t even have to leave & will have the best time. The service was wonderful. Defiantly will be back!

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Butlers were the best part

    Overall the resort is nice and we want to shout out to Daniel and Esteban our butlers. They were truly amazing and went out of their way. We can’t praise them enough. We had an issue with our a/c that was not ever fixed but was finally compensated

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Vacation

    We had an amazing time at the Royalton CHIC Cancun. We were quickly created by Sergio to help get us ready to enjoy the resort prior to our room being available. He was fantastic and helpful the entire trip. The food was great. The resort atmosphere and beach were awesome. We would definitely return to this resort.

    Jan 18, 2025