Set on an idyllic, pristine stretch of white sand in Playa del Carmen, Royal Hideaway Playacar effortlessly blends world-class service and luxurious accommodations. A AAA Four-Diamond resort, this all-inclusive, adults-only haven offers peace, quiet and privacy. The resort’s elegantly appointed 201 rooms and suites feature sophisticated décor and luxurious ambiance with 24-hour room service. Relax around one of six pools or in one of our beachside Balinese beds where refreshments are just a moment away. Retreat to our full-service spa and indulge in revitalizing treatments. Sumptuous cuisine ranging from traditional Mexican fare to exquisite Thai foods awaits at six, à-la-carte restaurants or enhance your dining experience with our Chef’s Table dining experiences or unique theatre dinner show all curated by the resort’s Executive Chef. During the day, experience activities such as tequila tasting and cocktail classes; while in the evening, stroll down La Quinta Avenida for beachside shopping and entertainment.

Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 30 miles

Property Information

Year Built: 1998
Accessible rooms: 4
Floors: 3
Total rooms: 201

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
Advisory The state of Quintana Roo will be charging a sanitation tax of a minimum $31.12 Mexican Pesos (approx. $1.76 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
CUSTOMER SERVICE - Complaint cutoff is 45 days from date of guest's check-out.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9349 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Stay!!!

    RHP is a great place to stay. Private & secure. The staff are kind, friendly and willing to help. I dined in 4 restaurants and the food& service are excellent in all of them. Drinks, cocktails and entertainment very good. The only few things I would advise before arrival are: 1 - send an email and book a table at a restaurant for your first night; see the concierge the following day and reserve all the restaurant of your choice and entertainment ; 2-Do NOT change any information of your booking online, when you make a change the price changes automatically, call customer services instead; 3- A USD 500,00 deposit is required. Plenty of deck chair at the beach; I will definitely return to RHP.

    Nov 26, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Stay away

    Poor value for dated hotel, this will be our last all inclusive we moved hotel after 2 nights and still waiting for my refund!

    Nov 25, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another great stay at Royal Hideaway, Playacar

    Great location, Great Accommodation, Fantastic Food and most of all AMAZING staff. Thankyou everyone for making our vacation a fantastic experience. Looking forward to our 7th visit next year.

    Nov 25, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mother/Daughter trip

    Great location, atmosphere, service and a lot of relaxation. You do not have to leave this resort. You can do all activities right on front pf the hotel on the beach. we did wind sailing, parasailing and jet skis.

    Nov 25, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Delicious food and fabulous service!!

    Carlos and his team are attentive! This has been some of the best food and service we have received. The food is amazing. The team were very attentive. I highly recommend the catch of the day. I had the catch and my husband had the beef. I vee delicious. Fantastic service Carlos Quintal and team!!!!!!

    Nov 24, 2024