Your All-In Luxury® vacation starts in Mexico’s Caribbean paradise. Cancun is one of the world’s most popular tourist destinations because of its great fashion and shopping, ecological tours for the more adventurous, fabulous bars and restaurants, world class golf and so much more. Royalton Riviera Cancun is located just a 15 minute drive from the Cancun International Airport.
A warm reception and chilled cocktail set the tone for an extravagant vacation. After a day of indulging in our extensive and unlimited reservation-free dining and drink services and partaking of our activities, sports, and entertainment program, guests
will appreciate the comfort of our modern and spacious rooms. Our modern facilities, warm staff, and exhilarating locale rich with culture and world-class cuisine are the backdrop for an unforgettable All-In Luxury® escape.
Location
Riviera MayaProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
20980 reviews
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Nov 24, 2024Service, atmosphere, food
My partner and I had the loveliest time in the hideaway. Restaurants were good ( reservations were hard to get) but the star of our bar experience was JUAN in the hideaway!!! I believe he works night shifts. He has been the best, we didn’t even have to tell him what we wanted to drink. He already knew. I would recommend this resort and specifically the hideaway because of Juan alone. Also, the bartender on the main coffee bar makes AMAZING espresso martinis. Resort is good, but the staff makes it great.
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Nov 24, 2024Hideaway Vacation
This is our third time at the Hideaway resort. Each time it gets better. The food is excellent. The entertainment Vibe team at the Hideaway is amazing. They keep you entertained and engaged throughout the day. Karla is the best dancer and Ernesto kept me busy with Civeche lessons and a keepsake bracelet. Would recommend this hotel and the entertainment crew.
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Nov 24, 2024
Hideaway pool, family holiday
Loved our stay here, especially the entertainment around the hideaway pool. Big thanks to Ernesto and Karla for making our time here so fun! Also Joel around the pool for keeping our drinks topped up constantly! We also participated in activities across the resort (gym/other pools)
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Nov 24, 2024Resort is good, but not the workers
The rooms and resort are both very nice, but the workers are very unkind. One worker refused to give me a certain drink reserved for diamond club members even though I was a diamond club member, and when I went to the bar to get the drink she said “I already told them no.” In Spanish thinking I didn’t know. Multiple workers talked bad about me right in front of my face in Spanish while laughing in front of my face. Just not a good experience.
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Nov 24, 2024
Honeymoon 2024
We had a wonderful time with our stay at the hideaway. We had a great time with Ernesto at the pool for games and the night shows by our pool. He didn’t only treat us like guests in his home he treated us like friends/family and was always around for a chat to to help us or to just have fun it was an overall great experience