Royalton Splash Riviera Cancun, An Autograph Collection - All Inclusive is a modern property in the popular vacation hotspot of Riviera Cancun. This new-generation all-inclusive resort offers discerning travelers a family-friendly vacation experience, where guests of all ages are entertained from morning to night.
Families will love the enormous on-site splash park, supervised kids and teen clubs and non-motorized water sports, perfect for days spent making unforgettable memories together.
Guests of all ages will enjoy Royalton’s signature All-In Luxury® concept, featuring unlimited, reservation-free dining, upscale accommodations, All-In Connectivity™ offering free, high-speed Wi-Fi for all your devices resort-wide, in-room Bluetooth speakers, and free calls to select countries.
Water park – As previously shared, our Water Park continues to operate seamlessly, boasting an array of 13 monster slides, four splash pad slides, two lazy rivers, and a range of pool amenities. The response from our guests has been overwhelmingly positive. Due to external factors, particularly unusual weather conditions in the region, the completion of the final monster water slide has experienced a necessary extension. To address this, we have proactively rescheduled its availability for our mutual clients to October 15th.
Property Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy -Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3323 reviews
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Dec 20, 2024Health and safely not a priority at this resort
We travelled to this resort for 7 nights, 2 families with 4 kids ages 8 - 14. Kids had a blast at the waterpark and pool. Our room was always cool and clean. Service was good and most staff were happy to help us with any requests. Having stayed at various other AI in Cancun, this was by far the worst food quality we have experienced. Lots of other vacationers also mentioned getting sick during their stay. It seemed everyone we talked to had either become ill, or was travelling with someone who had. While our party was lucky to not get sick, it seemed to surround our whole vacation. We made the most of our vacation and enjoyed our time, however, the looming threat of illness put a huge damper on our experience. A couple of people we talked to had family members that had to go to the hospital. Several individuals who were at the resort were violently ill on the flight home, one had to be evacuated by medics upon our return. The lack of sanitizing stations and subpar hygiene we witnessed at several restaurants and the buffet was concerning. I personally witnessed a bartender rinse a used glass under the water, no soap, no scrubbing, and use this glass to pour another patron a drink. While I understand you can’t always avoid flu/illness season, we felt that our safety and health was not a priority at this resort. We really wanted to love our visit here, but we will not be returning.
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Dec 20, 2024Zen hibachi
Signing up on the app for reservation was easy to do. Front desk service for dinner check in was good. Julio the cook put on a great show and food was great and the green tea cheesecake wasn't as good. Overall experience it was enjoyable😉. Thank you
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Dec 19, 2024Don’t attend, the entire hotel has been a big mistake.
Worst mistake. Reservations don’t mean anything, we were passed over though had booked specific timing. Staff can’t speak English, when questioning if we should just go and try get another place to eat got attitude. They are so disorganized it’s beyond me. Not Royalton normal style of business. I don’t know if they sold this place but can’t rate it one star.. save your money and go elsewhere
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Dec 19, 2024
Great surprise dinner!
Teofila was an amazing server for our romantic dinner on the beach! The service was great, food was amazing and we loved the sunset on the beach. Would highly recommend doing this if you’re looking to surprise your significant other. Thank you!
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Dec 19, 2024
Woot woot!!!
Chef Arturo at the Zen restaurant was amazing!!! Great show, great food, great experience! Good for family and friends. Great for gluten free or celiac. They offer GF soy sauce, so you can enjoy the food worry free. I highly recommend booking your spot as soon as you arrive at the resort.