Location
Negril - West End CliffsProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit of US $100 upon check-in for incidentals; this will place a hold on your funds.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1933 reviews
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Dec 08, 2024Clean but very basic
I have mixed feelings about this place. I read the reviews before coming and didn’t expect luxury but it was a lot more basic than expected. The place needs a face lift. A little TLC in some areas would make a huge difference. They could use more activities, snacks etc. It’s great if you want to relax and relax some more but don’t expect much else. The food was pretty good but after 10 you’re on your own if you want anything to eat - even getting a cup of tea or coffee was a challenge. The rooms were pretty clean and the bed was comfortable so so got a good nights sleep. No hand towels, no wash rags and only a tiny hand soap so bring your own toiletries,swim towels etc. Customer service was either very good or lacklustre. I read about the exceptional customer service so maybe I expected more in this area. Wifi was great - I had no trouble connecting even down by the water. Overall, Samasara is a solid 3. I would not be opposed to coming here again but it wouldn’t be my first choice.
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Dec 02, 2024Quaint little vacation
The resort was a small quaint resort on the edge of the cliff. We went with all inclusive and were not disappointed. Food was awesome and so many drink options. If you are going to drink more than a few, I would take a tumbler with you. Kimmie was the best bartender!
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Dec 01, 2024Cannot Recommend: We left asap and were refunded nothing.
Came for Thanksgiving week with my husband and our three children (20,17, 15). Got the all-inclusive meal/drinks package. We had no expectation that it would be a high end experience but thought it would be cheap and cheerful in a great location; that was incorrect. It's too bad because the chunk of land they have is incredible, but the whole thing is terribly run down and feels sad. This is not just a few scuff marks on the walls: the rooms are clean but very dated, doors are peeling, the outdoor loungers are old and broken and need replacing, the umbrellas sun-bleached and barely hanging on, the "sunbeds" had no beds on them and were just slats of wood. We never got in any of the pools - no thanks. The bar was playing quiet downtempo music out of one speaker that you couldn't hear from a few feet away - zero vibe. There are supposedly 3 restaurants but we only found the main one, and there is an Italian joint across the street that wasn't included in the all-inclusive. Don't get the all-inclusive; the food is a real issue. We left the next day for a different resort in Negril and were not allowed a refunded for an early departure for either the rooms or all-inclusive per day, of which we ate nothing and had only coffee and a couple beers (the drinks package has nothing you want either, besides red stripe). So we paid for the whole vacation and stayed for about 18 hours. That was upsetting. The staff were incredibly nice.
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Nov 25, 2024
Great experience
Lots of fun the staff were very kind. Our favorite was Tina the bartender she took the time to know everyone's name and was always happy and smiling. The food was good the kitchen staff was very kind. We had a wonderful trip. Our taxi driver junior was amazing and so kind he spent his whole morning trying to help us get our flat fixed on the rental car and didn't charge us a arm and leg when he very well could have. It's a little out dated but we loved our bungalow it was so relaxing and roomy!
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Nov 25, 2024
Dissappointed! This hotel needs serious renovations to be a Resort. Variety of food selection for an all inclusive.
I stayed in the Garden View section of the hotel. The room and furnishings were very old and worn with age. Food not great and I would not have done an all inclusive here. The view from the Cliff was beautiful. Massage pillow old and worn, towels dingy. Staff Dorette, Mr. Reid and Tina were very nice.