Secrets Akumal Riviera Maya is set in the heart of Riviera Maya. This beautiful adults-only retreat offers an Unlimited-Luxury® experience, with its beautiful, elegant suites designed with relaxation in mind, and many offering stunning views of the ocean. Guests can discover the true beauty and culture of Akumal with an array of land and water based activities to take part in. You can even swim with turtles from the resort’s beach.
Location
AkumalProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13345 reviews
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Dec 20, 2024Akumel Resort
From the moment we arrived till the time we left the Customer Service at Akiel was absolutely the best! The first time in Cancun and our experience just wants me to come back for more. Everyone at this resort was so nice and so helpful. If we ever need a directions, we were treated with respect! Thank you, Akeel personnel for a great time!
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Dec 19, 2024
Fantastic Staff, Beautiful Resort!
Fantastic resort, amazing staff (Miguel, Cruz, Carla, Carlos, Max, Abraham... and so many more), food was good. Dress code is annoying, but it is what it is! I would definitely stay here again. The ocean is beautiful. We had no issues getting seating at the pool or beach, plenty of chairs and they do a great job ensuring people aren't over reserving chairs! Very well organized.
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Dec 19, 2024
Love this place
My wife and I attended a wedding and were totally impressed with the resort. The staff, services, restaurants, room, and property were awesome. We splurged and upgraded to an ocean view room - totally worth the price. The staff to guest ratio is crazy high and they are all super helpful.
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Dec 18, 2024
Best time ever
We really enjoyed our vacation. Friendly staff. Rooms are amazing. The pools and swim up are was really cool. A lot of nice restaurants. We bought the membership so we can keep going back. Everything was well kept. They had many excursions but I was not able to do any. The have shows with dinner. All inclusive with everything.
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Dec 18, 2024
Secrets Akumal: best all inclusive resort
One of the best all inclusive resorts I’ve ever stayed at. Went snorkeling one day and saw about 8 turtles and a stingray, the rest of the days we spent by the pool. We did not do any excursions or shows only because we were more intrigued by hanging out by the pool. Our favorite pool attendant, Luis, remembered our drink orders, cleaned our sunglasses, and went above and beyond to make our pool experience as relaxing and enjoyable as possible. The wait staff was also incredible, most notably Jaime at the Market Cafe, who was always right there to assist me with my dining experience, and Erbert at Portofino who remembered our drink orders every night and ensured our meals were perfect. The only minor complaints are that the layout of the resort is kind of confusing with little help of maps, and our concierge did not help us much, but that was made up for by the incredible staff elsewhere within the resort. Would definitely recommend the experience.