Location
Oceanfront hideaway with spectacular views of the Sierra Madre Mountains.Property Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3614 reviews
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Jan 18, 2025Get pillow tops!
The beds are hard. That’s the worst thing I can say. The food and service is good. The rooms are well appointed and the best view is tropical on floor 5 and higher. Always ask for your preferred alcohol or your gonna get crap that should only be used to start your lawn mower.
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Jan 17, 20256th time going. AMAZING
Our 6th time going to this resort. The food is amazing. There are so many options you hardly have enough time to go to them all in 7 days. Farm fresh eggs from their own chickens every day for breakfast. The entertainment is really good. The amphitheater up in the trees on the hillside is a nice touch, makes for a great environment. Ephrain our pool concierge was amazing he joined with us to play beach volleyball when we were short players. Sophia and Atif with UVC treated us like gold. Thanks again to all the staff for this wonderful experience.
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Jan 16, 2025Hotel it fine. Ruined by pushy sales and other guests.
The resort is fine, food and service are actually great. but I can't give it a good rating because Hyatt is doing them dirty. 1. Don't be manipulated into listening to the "VIP" pitch. They want $80k from you, and you have to say no 6 times! Took 2 1/2 hours. 2. Guests are sloppy. They need to figure out how to reposition marketing to discourage drunk, disrespectful fools.
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Jan 14, 2025
Bad food bad drinks and 7am construction.
Hate to have to write this but not a great experience. The shower was mostly calcium blocked so showering was nearly impossible. They allowed construction on my floor to start at 7am. And the food was really not great. Food selection was limited and just not great quality or taste. The French restaurant was the exception and was very good. Also the mixed drinks were nearly undrinkable. They had a strong taste of artificial sweetener. It was a group of us that went and we all felt the same way. Just cannot recommend this place at all, especially considering the price.
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Jan 14, 2025
A great vacation experience for adults or families
The service and dining were outstanding. The proximity to Dreams did not impact our enjoyment or stay in any way. - nightly entertainment was excellent - variety of dining options was tremendous - Bar service was great…ask bartenders for recommendations of new drinks. Loved discovering Cojillos!